# Salesforce Service Cloud APIs Bot API

**Canonical:** https://apis.io/apis/service-cloud/service-cloud-bot-api/  
**Provider:** Salesforce Service Cloud APIs — https://apis.io/providers/service-cloud/  
**Base URL:** https://runtime-api-na-west.prod.chatbots.sfdc.sh

Salesforce Service Cloud APIs Bot API is one of 12 APIs that [Salesforce Service Cloud APIs](https://apis.io/providers/service-cloud/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. Tagged areas include Bot. The published artifact set on APIs.io includes an OpenAPI specification and API documentation.

The bot API from Salesforce Service Cloud APIs — 3 operation(s) for bot.

## Operations (3)

| Method | Path | Summary |
|---|---|---|
| POST | `/v5.3.0/bots/{bot-id}/sessions` | Start a session |
| POST | `/v5.3.0/sessions/{session-id}/messages` | Continue an active session |
| DELETE | `/v5.3.0/sessions/{session-id}` | End an active session |

## Machine-readable artifacts (3)

- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/service-cloud/refs/heads/main/openapi/service-cloud-bot-api-openapi.yml
- **Documentation** — https://developer.salesforce.com/docs/atlas.en-us.bot_cookbook.meta/bot_cookbook/
- **SourceCode** — https://github.com/forcedotcom/einstein-bot-sdk-java

## Other Salesforce Service Cloud APIs APIs (11)

- [Service Cloud REST API](https://apis.io/apis/service-cloud/service-cloud-rest-api/)
- [Service Cloud Case Management API](https://apis.io/apis/service-cloud/service-cloud-case-management-api/)
- [Service Cloud Knowledge API](https://apis.io/apis/service-cloud/service-cloud-knowledge-api/)
- [Service Cloud Omni-Channel API](https://apis.io/apis/service-cloud/service-cloud-omni-channel-api/)
- [Service Cloud Live Agent API](https://apis.io/apis/service-cloud/service-cloud-live-agent-api/)
- [Service Cloud Pub/Sub API](https://apis.io/apis/service-cloud/service-cloud-pubsub-api/)
- [Service Cloud Streaming API](https://apis.io/apis/service-cloud/service-cloud-streaming-api/)
- [Service Cloud CTI API](https://apis.io/apis/service-cloud/service-cloud-cti-api/)
- [Salesforce Hosted MCP Servers](https://apis.io/apis/service-cloud/salesforce-hosted-mcp-servers/)
- [Salesforce Service Cloud APIs Health API](https://apis.io/apis/service-cloud/service-cloud-health-api/)
- [Salesforce Service Cloud APIs Versions API](https://apis.io/apis/service-cloud/service-cloud-versions-api/)

## Tags

Bot

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/service-cloud/service-cloud-bot-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/service-cloud/.