# Agentforce Service Agent API

**Canonical:** https://apis.io/apis/service-cloud/agentforce-service-agent-api/  
**Provider:** Salesforce Service Cloud APIs — https://apis.io/providers/service-cloud/  
**Base URL:** https://yourInstance.salesforce.com/services/data/v59.0/  
**Documentation:** https://developer.salesforce.com/docs/einstein/genai/guide/get-started-agents.html

Agentforce Service Agent API is one of 19 APIs that [Salesforce Service Cloud APIs](https://apis.io/providers/service-cloud/) publishes on the [APIs.io](https://apis.io/) network. Tagged areas include Agentforce, Artificial Intelligence, Automation, and Service Agent. The published artifact set on APIs.io includes API documentation, an API reference, and a getting-started guide.

REST API for building and deploying AI-powered service agents using Agentforce, enabling headless agent interactions, session management, and seamless escalation from AI agents to human service representatives.

## Machine-readable artifacts (3)

- **Documentation** — https://developer.salesforce.com/docs/einstein/genai/guide/get-started-agents.html
- **Reference** — https://developer.salesforce.com/docs/einstein/genai/guide/agent-api.html
- **GettingStarted** — https://developer.salesforce.com/docs/einstein/genai/guide/agent-api-get-started.html

## Other Salesforce Service Cloud APIs APIs (12)

- [Service Cloud REST API](https://apis.io/apis/service-cloud/service-cloud-rest-api/)
- [Service Cloud Case Management API](https://apis.io/apis/service-cloud/service-cloud-case-management-api/)
- [Service Cloud Knowledge API](https://apis.io/apis/service-cloud/service-cloud-knowledge-api/)
- [Service Cloud Omni-Channel API](https://apis.io/apis/service-cloud/service-cloud-omni-channel-api/)
- [Service Cloud Live Agent API](https://apis.io/apis/service-cloud/service-cloud-live-agent-api/)
- [Service Cloud Pub/Sub API](https://apis.io/apis/service-cloud/service-cloud-pubsub-api/)
- [Service Cloud Streaming API](https://apis.io/apis/service-cloud/service-cloud-streaming-api/)
- [Service Cloud CTI API](https://apis.io/apis/service-cloud/service-cloud-cti-api/)
- [Salesforce Hosted MCP Servers](https://apis.io/apis/service-cloud/salesforce-hosted-mcp-servers/)
- [Salesforce Service Cloud APIs Bot API](https://apis.io/apis/service-cloud/service-cloud-bot-api/)
- [Salesforce Service Cloud APIs Health API](https://apis.io/apis/service-cloud/service-cloud-health-api/)
- [Salesforce Service Cloud APIs Versions API](https://apis.io/apis/service-cloud/service-cloud-versions-api/)

## Tags

Agentforce, Artificial Intelligence, Automation, Service Agent

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/service-cloud/agentforce-service-agent-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/service-cloud/.