# Salesforce Service Cloud Voice API

**Canonical:** https://apis.io/apis/salesforce/salesforce-service-cloud-voice-api/  
**Provider:** Salesforce — https://apis.io/providers/salesforce/  
**Base URL:** https://{instance}.salesforce.com/services/data/v{version}  
**Documentation:** https://developer.salesforce.com/docs/atlas.en-us.voice_developer_guide.meta/voice_developer_guide/voice_intro.htm

Salesforce Service Cloud Voice API is one of 294 APIs that [Salesforce](https://apis.io/providers/salesforce/) publishes on the [APIs.io](https://apis.io/) network. Tagged areas include Contact Center, CTI, Service Cloud, Telephony, and Voice. The published artifact set on APIs.io includes API documentation, an API reference, and authentication docs.

The Salesforce Service Cloud Voice API provides Telephony Integration REST API and Voice Toolkit API for programmatically managing voice calls and integrating telephony systems with Salesforce. It supports both Amazon Connect and partner telephony implementations for unified contact center experiences.

## Machine-readable artifacts (4)

- **Documentation** — https://developer.salesforce.com/docs/atlas.en-us.voice_developer_guide.meta/voice_developer_guide/voice_intro.htm
- **APIReference** — https://developer.salesforce.com/docs/atlas.en-us.voice_developer_guide.meta/voice_developer_guide/voice_rest_overview.htm
- **Authentication** — https://developer.salesforce.com/docs/atlas.en-us.voice_developer_guide.meta/voice_developer_guide/voice_rest_authorization.htm
- **Documentation** — https://developer.salesforce.com/docs/atlas.en-us.voice_pt_developer_guide.meta/voice_pt_developer_guide/voice_pt_dev_guide.htm

## Other Salesforce APIs (12)

- [Salesforce REST API](https://apis.io/apis/salesforce/salesforce-rest-api/)
- [Salesforce SOAP API](https://apis.io/apis/salesforce/salesforce-soap-api/)
- [Salesforce Bulk API](https://apis.io/apis/salesforce/salesforce-bulk-api/)
- [Salesforce Streaming API](https://apis.io/apis/salesforce/salesforce-streaming-api/)
- [Salesforce Metadata API](https://apis.io/apis/salesforce/salesforce-metadata-api/)
- [Salesforce Tooling API](https://apis.io/apis/salesforce/salesforce-tooling-api/)
- [Salesforce Connect API (Chatter)](https://apis.io/apis/salesforce/salesforce-connect-api/)
- [Salesforce Analytics REST API](https://apis.io/apis/salesforce/salesforce-analytics-rest-api/)
- [Salesforce Reports and Dashboards REST API](https://apis.io/apis/salesforce/salesforce-reports-and-dashboards-rest-api/)
- [Salesforce Einstein Platform Services API](https://apis.io/apis/salesforce/salesforce-einstein-platform-services-api/)
- [Salesforce Einstein Prediction Service API](https://apis.io/apis/salesforce/salesforce-einstein-prediction-service-api/)
- [Salesforce GraphQL API](https://apis.io/apis/salesforce/salesforce-graphql-api/)

## Tags

Contact Center, CTI, Service Cloud, Telephony, Voice

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/salesforce/salesforce-service-cloud-voice-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/salesforce/.