# Salesforce Interaction Service API

**Canonical:** https://apis.io/apis/salesforce/salesforce-interaction-service-api/  
**Provider:** Salesforce — https://apis.io/providers/salesforce/  
**Base URL:** https://{instance}.salesforce.com/services/data/v{version}  
**Documentation:** https://developer.salesforce.com/docs/service/interaction-service-api/overview

Salesforce Interaction Service API is one of 294 APIs that [Salesforce](https://apis.io/providers/salesforce/) publishes on the [APIs.io](https://apis.io/) network. Tagged areas include BYOC, Customer Service, Messaging, Omnichannel, and Service Cloud. The published artifact set on APIs.io includes API documentation, a getting-started guide, an API reference, and authentication docs.

The Salesforce Interaction Service API enables automation and customization of the Bring Your Own Channel (BYOC) experience for messaging. It sends inbound messaging interactions from external end-user clients to Salesforce, including static content messages, typing indicators, file attachments, and message status updates.

## Machine-readable artifacts (4)

- **Documentation** — https://developer.salesforce.com/docs/service/interaction-service-api/overview
- **GettingStarted** — https://developer.salesforce.com/docs/service/interaction-service-api/guide/get-started.html
- **APIReference** — https://developer.salesforce.com/docs/service/interaction-service-api/references
- **Authentication** — https://developer.salesforce.com/docs/service/interaction-service-api/guide/authorization.html

## Other Salesforce APIs (12)

- [Salesforce REST API](https://apis.io/apis/salesforce/salesforce-rest-api/)
- [Salesforce SOAP API](https://apis.io/apis/salesforce/salesforce-soap-api/)
- [Salesforce Bulk API](https://apis.io/apis/salesforce/salesforce-bulk-api/)
- [Salesforce Streaming API](https://apis.io/apis/salesforce/salesforce-streaming-api/)
- [Salesforce Metadata API](https://apis.io/apis/salesforce/salesforce-metadata-api/)
- [Salesforce Tooling API](https://apis.io/apis/salesforce/salesforce-tooling-api/)
- [Salesforce Connect API (Chatter)](https://apis.io/apis/salesforce/salesforce-connect-api/)
- [Salesforce Analytics REST API](https://apis.io/apis/salesforce/salesforce-analytics-rest-api/)
- [Salesforce Reports and Dashboards REST API](https://apis.io/apis/salesforce/salesforce-reports-and-dashboards-rest-api/)
- [Salesforce Einstein Platform Services API](https://apis.io/apis/salesforce/salesforce-einstein-platform-services-api/)
- [Salesforce Einstein Prediction Service API](https://apis.io/apis/salesforce/salesforce-einstein-prediction-service-api/)
- [Salesforce GraphQL API](https://apis.io/apis/salesforce/salesforce-graphql-api/)

## Tags

BYOC, Customer Service, Messaging, Omnichannel, Service Cloud

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/salesforce/salesforce-interaction-service-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/salesforce/.