# Service Cloud Voice Telephony Integration API

**Canonical:** https://apis.io/apis/salesforce-service-cloud/service-cloud-voice-telephony-integration-api/  
**Provider:** Salesforce Service Cloud — https://apis.io/providers/salesforce-service-cloud/  
**Base URL:** https://yourInstance.salesforce.com/services/data/v59.0/  
**Documentation:** https://developer.salesforce.com/docs/atlas.en-us.voice_developer_guide.meta/voice_developer_guide/voice_intro.htm

Service Cloud Voice Telephony Integration API is one of 18 APIs that [Salesforce Service Cloud](https://apis.io/providers/salesforce-service-cloud/) publishes on the [APIs.io](https://apis.io/) network. Tagged areas include Call Center, Real-Time, Telephony, and Voice. The published artifact set on APIs.io includes API documentation, an API reference, and authentication docs.

REST API for integrating telephony systems with Service Cloud Voice, enabling programmatic management of voice calls, call recording, and real-time transcription within the service console.

## Machine-readable artifacts (3)

- **Documentation** — https://developer.salesforce.com/docs/atlas.en-us.voice_developer_guide.meta/voice_developer_guide/voice_intro.htm
- **Reference** — https://developer.salesforce.com/docs/atlas.en-us.voice_developer_guide.meta/voice_developer_guide/voice_rest_overview.htm
- **Authentication** — https://developer.salesforce.com/docs/atlas.en-us.voice_developer_guide.meta/voice_developer_guide/voice_rest_authorization.htm

## Other Salesforce Service Cloud APIs (12)

- [Salesforce Service Cloud SOAP API](https://apis.io/apis/salesforce-service-cloud/salesforce-service-cloud-soap-api/)
- [Service Cloud Streaming API](https://apis.io/apis/salesforce-service-cloud/service-cloud-streaming-api/)
- [Knowledge API](https://apis.io/apis/salesforce-service-cloud/knowledge-api/)
- [Einstein Bot API](https://apis.io/apis/salesforce-service-cloud/einstein-bot-api/)
- [Omni-Channel API](https://apis.io/apis/salesforce-service-cloud/omni-channel-api/)
- [Service Cloud Voice for Partner Telephony API](https://apis.io/apis/salesforce-service-cloud/service-cloud-voice-for-partner-telephony-api/)
- [Agentforce Service Agent API](https://apis.io/apis/salesforce-service-cloud/agentforce-service-agent-api/)
- [Salesforce Service Cloud Accounts API](https://apis.io/apis/salesforce-service-cloud/salesforce-service-cloud-accounts-api/)
- [Salesforce Service Cloud Availability API](https://apis.io/apis/salesforce-service-cloud/salesforce-service-cloud-availability-api/)
- [Salesforce Service Cloud Cases API](https://apis.io/apis/salesforce-service-cloud/salesforce-service-cloud-cases-api/)
- [Salesforce Service Cloud Contacts API](https://apis.io/apis/salesforce-service-cloud/salesforce-service-cloud-contacts-api/)
- [Salesforce Service Cloud Knowledge API](https://apis.io/apis/salesforce-service-cloud/salesforce-service-cloud-knowledge-api/)

## Tags

Call Center, Real-Time, Telephony, Voice

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/salesforce-service-cloud/service-cloud-voice-telephony-integration-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/salesforce-service-cloud/.