# Agentforce Service Agent API

**Canonical:** https://apis.io/apis/salesforce-service-cloud/agentforce-service-agent-api/  
**Provider:** Salesforce Service Cloud — https://apis.io/providers/salesforce-service-cloud/  
**Base URL:** https://yourInstance.salesforce.com/services/data/v59.0/  
**Documentation:** https://developer.salesforce.com/docs/einstein/genai/guide/get-started-agents.html

Agentforce Service Agent API is one of 18 APIs that [Salesforce Service Cloud](https://apis.io/providers/salesforce-service-cloud/) publishes on the [APIs.io](https://apis.io/) network. Tagged areas include Agentforce, Artificial Intelligence, Automation, and Service Agent. The published artifact set on APIs.io includes API documentation, an API reference, and a getting-started guide.

REST API for building and deploying AI-powered service agents using Agentforce, enabling headless agent interactions, session management, and seamless escalation from AI agents to human service representatives.

## Machine-readable artifacts (3)

- **Documentation** — https://developer.salesforce.com/docs/einstein/genai/guide/get-started-agents.html
- **Reference** — https://developer.salesforce.com/docs/einstein/genai/guide/agent-api.html
- **GettingStarted** — https://developer.salesforce.com/docs/einstein/genai/guide/agent-api-get-started.html

## Other Salesforce Service Cloud APIs (12)

- [Salesforce Service Cloud SOAP API](https://apis.io/apis/salesforce-service-cloud/salesforce-service-cloud-soap-api/)
- [Service Cloud Streaming API](https://apis.io/apis/salesforce-service-cloud/service-cloud-streaming-api/)
- [Knowledge API](https://apis.io/apis/salesforce-service-cloud/knowledge-api/)
- [Einstein Bot API](https://apis.io/apis/salesforce-service-cloud/einstein-bot-api/)
- [Omni-Channel API](https://apis.io/apis/salesforce-service-cloud/omni-channel-api/)
- [Service Cloud Voice Telephony Integration API](https://apis.io/apis/salesforce-service-cloud/service-cloud-voice-telephony-integration-api/)
- [Service Cloud Voice for Partner Telephony API](https://apis.io/apis/salesforce-service-cloud/service-cloud-voice-for-partner-telephony-api/)
- [Salesforce Service Cloud Accounts API](https://apis.io/apis/salesforce-service-cloud/salesforce-service-cloud-accounts-api/)
- [Salesforce Service Cloud Availability API](https://apis.io/apis/salesforce-service-cloud/salesforce-service-cloud-availability-api/)
- [Salesforce Service Cloud Cases API](https://apis.io/apis/salesforce-service-cloud/salesforce-service-cloud-cases-api/)
- [Salesforce Service Cloud Contacts API](https://apis.io/apis/salesforce-service-cloud/salesforce-service-cloud-contacts-api/)
- [Salesforce Service Cloud Knowledge API](https://apis.io/apis/salesforce-service-cloud/salesforce-service-cloud-knowledge-api/)

## Tags

Agentforce, Artificial Intelligence, Automation, Service Agent

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/salesforce-service-cloud/agentforce-service-agent-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/salesforce-service-cloud/.