# Ringover Empower API

**Canonical:** https://apis.io/apis/ringover/ringover-empower-api/  
**Provider:** Ringover — https://apis.io/providers/ringover/  
**Base URL:** https://public-api.ringover.com/v2  
**Documentation:** https://developer.ringover.com/

Ringover Empower API is one of 28 APIs that [Ringover](https://apis.io/providers/ringover/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. This API exposes 6 JSON Schema definitions. Tagged areas include empower. The published artifact set on APIs.io includes an OpenAPI specification and 6 JSON Schemas.

Access Ringover [Empower](https://www.ringover.com/sales-enablement-tool) AI features: call transcriptions, AI-generated summaries, key moments detection, mood analysis, and analytics. CDN URLs on a call (`transcription_url`, `recap_url`, `audio_url`, `video_url`) cannot be opened with a public API token. Download those files with `POST /cdn/download`. **Permissions required:** - **Read** (`Empower R`): Access call data, summaries, moments, analytics, flags, chat with AI. - **Write** (`Empower W`): Manage call tags, delete calls/media, manage flags. **Monitoring impact:** None — visibility is controlled by your **Empower role**: - *Empower Admin*: See all team calls. - *Empower Supervisor*: See calls from supervised users. - *Standard User*: See only your own calls.

## Operations (14)

| Method | Path | Summary |
|---|---|---|
| GET | `/empower/calls` | List analyzed calls |
| DELETE | `/empower/calls` | Delete analyzed calls or their media |
| POST | `/empower/logs/calls` | Get Empower call logs |
| GET | `/empower/platform/{platformName}/channel/{channelID}` | Get call UUID from platform and channel |
| POST | `/empower/chat` | Send a message to Empower AI chat |
| GET | `/empower/call/{callUUID}` | Get call details by UUID |
| GET | `/empower/call/{callUUID}/moments` | Get key moments detected in a call |
| GET | `/empower/call/{callUUID}/summary` | Get AI-generated call summary |
| POST | `/empower/call` | Retrieve call summaries by date range or user |
| POST | `/empower/analytics` | Download Empower analytics and statistics |
| POST | `/empower/upload/call` | Upload an external call or video for analysis |
| GET | `/empower/flags` | List team flags |
| POST | `/empower/flag/{flag_id}/call/{call_uuid}` | Associate a flag with a call |
| DELETE | `/empower/flag/{flag_id}/call/{call_uuid}` | Disassociate a flag from a call |

## Machine-readable artifacts (7)

- **OpenAPI** — https://artifacts.apis.io/ringover/openapi/ringover-empower-api-openapi.yml
- **JSONSchema** — https://artifacts.apis.io/ringover/json-schema/ringover-calls-filter-schema.json
- **JSONSchema** — https://artifacts.apis.io/ringover/json-schema/ringover-empower-logs-calls-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/ringover/json-schema/ringover-empower-logs-calls-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/ringover/json-schema/ringover-call-empower-schema.json
- **JSONSchema** — https://artifacts.apis.io/ringover/json-schema/ringover-conversation-light-schema.json
- **JSONSchema** — https://artifacts.apis.io/ringover/json-schema/ringover-get-call-empower-res-body-schema.json

## Other Ringover APIs (12)

- [Ringover Blacklist API](https://apis.io/apis/ringover/ringover-blacklist-api/)
- [Ringover Callbacks API](https://apis.io/apis/ringover/ringover-callbacks-api/)
- [Ringover Calls API](https://apis.io/apis/ringover/ringover-calls-api/)
- [Ringover Campaigns API](https://apis.io/apis/ringover/ringover-campaigns-api/)
- [Ringover Cdn API](https://apis.io/apis/ringover/ringover-cdn-api/)
- [Ringover Channels API](https://apis.io/apis/ringover/ringover-channels-api/)
- [Ringover Conferences API](https://apis.io/apis/ringover/ringover-conferences-api/)
- [Ringover Contacts API](https://apis.io/apis/ringover/ringover-contacts-api/)
- [Ringover Conversations API](https://apis.io/apis/ringover/ringover-conversations-api/)
- [Ringover Groups API](https://apis.io/apis/ringover/ringover-groups-api/)
- [Ringover Ivrs API](https://apis.io/apis/ringover/ringover-ivrs-api/)
- [Ringover MCP API](https://apis.io/apis/ringover/ringover-mcp-api/)

## Tags

empower

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/ringover/ringover-empower-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/ringover/.