Rackspace Technology CustomerAccounts API

openapi: 3.0.3
info:
  title: Rackspace Cloud DNS Contacts CustomerAccounts API
  version: '1.0'
  description: The Rackspace Cloud DNS API (v1.0) provides programmatic management of DNS zones and records hosted on the Rackspace Cloud. Operations include listing, creating, updating, importing, exporting, and cloning domains, plus full CRUD on standard DNS records and reverse DNS PTR records, with support for paginated listings, asynchronous job tracking, and per-account usage limits.
  contact:
    name: Rackspace Technology
    url: https://www.rackspace.com/
  license:
    name: Apache 2.0
    url: https://www.apache.org/licenses/LICENSE-2.0
  x-generated-from: documentation
  x-source-url: https://github.com/rackerlabs/docs-cloud-dns
  x-last-validated: '2026-05-05'
servers:
- url: https://dns.api.rackspacecloud.com/v1.0
  description: Rackspace Cloud DNS production endpoint
security:
- AuthToken: []
tags:
- name: CustomerAccounts
  description: Customer-account lookup and history operations.
paths:
  /v1/customer_accounts:
    get:
      operationId: getListOfCustomerAccounts
      summary: Get List Of Customer Accounts
      description: Returns the list of customer accounts the caller has access to based on their tenants.
      tags:
      - CustomerAccounts
      responses:
        '200':
          description: Customer accounts returned.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CustomerAccountList'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/NotFound'
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
  /v1/customer_accounts/{rcn}:
    parameters:
    - $ref: '#/components/parameters/RCN'
    get:
      operationId: getCustomerAccount
      summary: Get Customer Account
      description: Returns details about a single customer account.
      tags:
      - CustomerAccounts
      responses:
        '200':
          description: Customer account returned.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CustomerAccount'
        '404':
          $ref: '#/components/responses/NotFound'
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
  /v1/customer_accounts/{rcn}/status_history:
    parameters:
    - $ref: '#/components/parameters/RCN'
    get:
      operationId: getListOfCustomerAccountStatusHistory
      summary: Get List Of Customer Account Status History
      description: Returns the status-change history for the customer account.
      tags:
      - CustomerAccounts
      responses:
        '200':
          description: Status history returned.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/AccountStatusHistory'
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
  /v1/customer_accounts/{rcn}/history:
    parameters:
    - $ref: '#/components/parameters/RCN'
    get:
      operationId: getListOfCustomerAccountHistory
      summary: Get List Of Customer Account History
      description: Returns the change history for the customer account.
      tags:
      - CustomerAccounts
      responses:
        '200':
          description: Account history returned.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/AccountHistory'
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
  /v1/customers/{customerId}/history:
    parameters:
    - $ref: '#/components/parameters/CustomerId'
    get:
      operationId: getListOfCustomerHistory
      summary: Get List Of Customer History
      description: Returns the change history for the customer.
      tags:
      - CustomerAccounts
      responses:
        '200':
          description: Customer history returned.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CustomerHistory'
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
components:
  schemas:
    AccountHistory:
      title: AccountHistory
      type: object
      properties:
        history:
          type: array
          items:
            type: object
            properties:
              field:
                type: string
              previousValue:
                type: string
              newValue:
                type: string
              changedAt:
                type: string
                format: date-time
              changedBy:
                type: string
    CustomerAccountList:
      title: CustomerAccountList
      type: object
      properties:
        customer_accounts:
          type: array
          items:
            $ref: '#/components/schemas/CustomerAccount'
        totalEntries:
          type: integer
    Metadata:
      title: Metadata
      type: object
      properties:
        key:
          type: string
        value:
          type: string
        category:
          type: string
    CustomerHistory:
      allOf:
      - $ref: '#/components/schemas/AccountHistory'
    Contact:
      title: Contact
      type: object
      properties:
        id:
          type: string
        firstName:
          type: string
        lastName:
          type: string
        email:
          type: string
          format: email
        phone:
          type: string
        roles:
          type: array
          items:
            type: string
        primary:
          type: boolean
    CustomerAccount:
      title: CustomerAccount
      type: object
      properties:
        rcn:
          type: string
          description: Rackspace Customer Number.
        name:
          type: string
        status:
          type: string
        createdAt:
          type: string
          format: date-time
        updatedAt:
          type: string
          format: date-time
        customerSegment:
          type: string
        billingCountry:
          type: string
        contacts:
          type: array
          items:
            $ref: '#/components/schemas/Contact'
        metadata:
          type: array
          items:
            $ref: '#/components/schemas/Metadata'
    AccountStatusHistory:
      title: AccountStatusHistory
      type: object
      properties:
        history:
          type: array
          items:
            type: object
            properties:
              status:
                type: string
              changedAt:
                type: string
                format: date-time
              changedBy:
                type: string
              reason:
                type: string
    Fault:
      title: Fault
      type: object
      properties:
        code:
          type: integer
        message:
          type: string
        details:
          type: string
  parameters:
    RCN:
      in: path
      name: rcn
      required: true
      description: The Rackspace Customer Number (RCN) identifying the customer account.
      schema:
        type: string
    CustomerId:
      in: path
      name: customerId
      required: true
      schema:
        type: string
  responses:
    Forbidden:
      description: Forbidden.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Fault'
    Unauthorized:
      description: Unauthorized.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Fault'
    NotFound:
      description: Not found.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Fault'
    BadRequest:
      description: Bad request.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Fault'
  securitySchemes:
    AuthToken:
      type: apiKey
      in: header
      name: X-Auth-Token
      description: Rackspace Cloud Identity-issued authentication token.