Pipedrive CallLogs API

openapi: 3.2.0
info:
  title: Pipedrive API v1 Activities Call Logs API
  version: 1.0.0
  description: 'Activities are appointments/tasks/events on a calendar that can be associated with a deal, a lead, a person and an organization. Activities can be of different type (such as call, meeting, lunch or a custom type - see ActivityTypes object) and can be assigned to a particular user. Note that activities can also be created without a specific date/time.

    '
servers:
- url: https://api.pipedrive.com/v1
tags:
- name: CallLogs
  description: 'Call logs describe the outcome of a phone call managed by an integrated provider. Since these logs are also considered activities, they can be associated with a deal or a lead, a person and/or an organization. Call logs do differ from other activities, as they only receive the information needed to describe the phone call.

    '
paths:
  /callLogs:
    post:
      security:
      - api_key: []
      - oauth2:
        - phone-integration
      tags:
      - CallLogs
      summary: Add a call log
      description: Adds a new call log.
      x-token-cost: 10
      operationId: addCallLog
      requestBody:
        content:
          application/json:
            schema:
              title: addCallLogRequest
              type: object
              required:
              - to_phone_number
              - outcome
              - start_time
              - end_time
              properties:
                user_id:
                  type: integer
                  description: The ID of the owner of the call log. Please note that a user without account settings access cannot create call logs for other users.
                activity_id:
                  type: integer
                  description: If specified, this activity will be converted into a call log, with the information provided. When this field is used, you don't need to specify `deal_id`, `person_id` or `org_id`, as they will be ignored in favor of the values already available in the activity. The `activity_id` must refer to a `call` type activity.
                subject:
                  type: string
                  description: The name of the activity this call is attached to
                duration:
                  type: string
                  description: The duration of the call in seconds
                outcome:
                  type: string
                  enum:
                  - connected
                  - no_answer
                  - left_message
                  - left_voicemail
                  - wrong_number
                  - busy
                  description: Describes the outcome of the call
                from_phone_number:
                  type: string
                  description: The number that made the call
                to_phone_number:
                  type: string
                  description: The number called
                start_time:
                  type: string
                  format: date-time
                  description: 'The date and time of the start of the call in UTC. Format: YYYY-MM-DD HH:MM:SS.'
                end_time:
                  type: string
                  format: date-time
                  description: 'The date and time of the end of the call in UTC. Format: YYYY-MM-DD HH:MM:SS.'
                person_id:
                  type: integer
                  description: The ID of the person this call is associated with
                org_id:
                  type: integer
                  description: The ID of the organization this call is associated with
                deal_id:
                  type: integer
                  description: The ID of the deal this call is associated with. A call log can be associated with either a deal or a lead, but not both at once.
                lead_id:
                  type: string
                  format: uuid
                  description: The ID of the lead in the UUID format this call is associated with. A call log can be associated with either a deal or a lead, but not both at once.
                note:
                  type: string
                  description: The note for the call log in HTML format
      responses:
        '200':
          description: The call log was successfully created.
          content:
            application/json:
              schema:
                title: GetCallLogResponse
                type: object
                properties:
                  success:
                    type: boolean
                    description: If the response is successful or not
                  data:
                    title: responseCallLogObject
                    allOf:
                    - title: addCallLogRequest
                      type: object
                      required:
                      - to_phone_number
                      - outcome
                      - start_time
                      - end_time
                      properties:
                        user_id:
                          type: integer
                          description: The ID of the owner of the call log. Please note that a user without account settings access cannot create call logs for other users.
                        activity_id:
                          type: integer
                          description: If specified, this activity will be converted into a call log, with the information provided. When this field is used, you don't need to specify `deal_id`, `person_id` or `org_id`, as they will be ignored in favor of the values already available in the activity. The `activity_id` must refer to a `call` type activity.
                        subject:
                          type: string
                          description: The name of the activity this call is attached to
                        duration:
                          type: string
                          description: The duration of the call in seconds
                        outcome:
                          type: string
                          enum:
                          - connected
                          - no_answer
                          - left_message
                          - left_voicemail
                          - wrong_number
                          - busy
                          description: Describes the outcome of the call
                        from_phone_number:
                          type: string
                          description: The number that made the call
                        to_phone_number:
                          type: string
                          description: The number called
                        start_time:
                          type: string
                          format: date-time
                          description: 'The date and time of the start of the call in UTC. Format: YYYY-MM-DD HH:MM:SS.'
                        end_time:
                          type: string
                          format: date-time
                          description: 'The date and time of the end of the call in UTC. Format: YYYY-MM-DD HH:MM:SS.'
                        person_id:
                          type: integer
                          description: The ID of the person this call is associated with
                        org_id:
                          type: integer
                          description: The ID of the organization this call is associated with
                        deal_id:
                          type: integer
                          description: The ID of the deal this call is associated with. A call log can be associated with either a deal or a lead, but not both at once.
                        lead_id:
                          type: string
                          format: uuid
                          description: The ID of the lead in the UUID format this call is associated with. A call log can be associated with either a deal or a lead, but not both at once.
                        note:
                          type: string
                          description: The note for the call log in HTML format
                    - type: object
                      properties:
                        id:
                          type: string
                          description: The call log ID, generated when the call log was created
                        has_recording:
                          type: boolean
                          description: If the call log has an audio recording attached, the value should be true
                        company_id:
                          type: integer
                          description: The company ID of the owner of the call log
              example:
                success: true
                data:
                  id: CAd92b224eb4a39b5ad8fea92ff0e
                  activity_id: 7007
                  person_id: 333222111
                  org_id: 123456789
                  deal_id: 553229734
                  subject: Just call me maybe
                  duration: '0'
                  outcome: busy
                  from_phone_number: '+37277774841'
                  to_phone_number: '+37249234343'
                  has_recording: false
                  start_time: '2022-12-12T01:01:01.000Z'
                  end_time: '2022-12-12T01:02:01.000Z'
                  user_id: 777707777
                  company_id: 66660666
                  note: A note for the call log
        '400':
          description: The request contains wrong or incorrectly formatted arguments.
          content:
            application/json:
              schema:
                title: CallLogBadRequestResponse
                type: object
                properties:
                  success:
                    type: boolean
                    example: false
                  error:
                    type: string
                    description: The description of the error
                    example: '"outcome" is required.'
                  error_info:
                    type: string
                    description: A message describing how to solve the problem
                    example: Please check developers.pipedrive.com for more information about Pipedrive API.
                  data:
                    type:
                    - object
                    - 'null'
                    example: null
                  additional_data:
                    type:
                    - object
                    - 'null'
                    example: null
        '403':
          description: You don't have permission to access the resource.
          content:
            application/json:
              schema:
                title: CallLogForbiddenResponse
                type: object
                properties:
                  success:
                    type: boolean
                    example: false
                  error:
                    type: string
                    description: The description of the error
                    example: You don't have permission to change this resource.
                  error_info:
                    type: string
                    description: A message describing how to solve the problem
                    example: Please check developers.pipedrive.com for more information about Pipedrive API.
                  data:
                    type:
                    - object
                    - 'null'
                    example: null
                  additional_data:
                    type:
                    - object
                    - 'null'
                    example: null
        '404':
          description: A resource required to process the request was not found.
          content:
            application/json:
              schema:
                title: CallLogNotFoundResponse
                type: object
                properties:
                  success:
                    type: boolean
                    example: false
                  error:
                    type: string
                    description: The description of the error
                    example: A resource required for this operation was not found.
                  error_info:
                    type: string
                    description: A message describing how to solve the problem
                    example: Please check developers.pipedrive.com for more information about Pipedrive API.
                  data:
                    type:
                    - object
                    - 'null'
                    example: null
                  additional_data:
                    type:
                    - object
                    - 'null'
                    example: null
        '500':
          description: There was an error processing the request.
          content:
            application/json:
              schema:
                title: CallLogInternalErrorResponse
                type: object
                properties:
                  success:
                    type: boolean
                    example: false
                  error:
                    type: string
                    description: The description of the error
                    example: An internal server error occurred
                  error_info:
                    type: string
                    description: A message describing how to solve the problem
                    example: Please check developers.pipedrive.com for more information about Pipedrive API.
                  data:
                    type:
                    - object
                    - 'null'
                    example: null
                  additional_data:
                    type:
                    - object
                    - 'null'
                    example: null
    get:
      security:
      - api_key: []
      - oauth2:
        - phone-integration
      tags:
      - CallLogs
      summary: Get all call logs assigned to a particular user
      description: Returns all call logs assigned to a particular user.
      x-token-cost: 20
      operationId: getUserCallLogs
      parameters:
      - in: query
        name: start
        description: Pagination start
        schema:
          type: integer
          default: 0
      - in: query
        name: limit
        description: For pagination, the limit of entries to be returned. The upper limit is 50.
        schema:
          type: integer
      responses:
        '200':
          description: A list of call logs.
          content:
            application/json:
              schema:
                title: GetCallLogsResponse
                type: object
                properties:
                  success:
                    type: boolean
                    description: If the response is successful or not
                  data:
                    type: array
                    items:
                      title: responseCallLogObject
                      allOf:
                      - title: addCallLogRequest
                        type: object
                        required:
                        - to_phone_number
                        - outcome
                        - start_time
                        - end_time
                        properties:
                          user_id:
                            type: integer
                            description: The ID of the owner of the call log. Please note that a user without account settings access cannot create call logs for other users.
                          activity_id:
                            type: integer
                            description: If specified, this activity will be converted into a call log, with the information provided. When this field is used, you don't need to specify `deal_id`, `person_id` or `org_id`, as they will be ignored in favor of the values already available in the activity. The `activity_id` must refer to a `call` type activity.
                          subject:
                            type: string
                            description: The name of the activity this call is attached to
                          duration:
                            type: string
                            description: The duration of the call in seconds
                          outcome:
                            type: string
                            enum:
                            - connected
                            - no_answer
                            - left_message
                            - left_voicemail
                            - wrong_number
                            - busy
                            description: Describes the outcome of the call
                          from_phone_number:
                            type: string
                            description: The number that made the call
                          to_phone_number:
                            type: string
                            description: The number called
                          start_time:
                            type: string
                            format: date-time
                            description: 'The date and time of the start of the call in UTC. Format: YYYY-MM-DD HH:MM:SS.'
                          end_time:
                            type: string
                            format: date-time
                            description: 'The date and time of the end of the call in UTC. Format: YYYY-MM-DD HH:MM:SS.'
                          person_id:
                            type: integer
                            description: The ID of the person this call is associated with
                          org_id:
                            type: integer
                            description: The ID of the organization this call is associated with
                          deal_id:
                            type: integer
                            description: The ID of the deal this call is associated with. A call log can be associated with either a deal or a lead, but not both at once.
                          lead_id:
                            type: string
                            format: uuid
                            description: The ID of the lead in the UUID format this call is associated with. A call log can be associated with either a deal or a lead, but not both at once.
                          note:
                            type: string
                            description: The note for the call log in HTML format
                      - type: object
                        properties:
                          id:
                            type: string
                            description: The call log ID, generated when the call log was created
                          has_recording:
                            type: boolean
                            description: If the call log has an audio recording attached, the value should be true
                          company_id:
                            type: integer
                            description: The company ID of the owner of the call log
                  additional_data:
                    type: object
                    properties:
                      pagination:
                        description: The additional data of the list
                        type: object
                        properties:
                          start:
                            type: integer
                            description: Pagination start
                          limit:
                            type: integer
                            description: Items shown per page
                          more_items_in_collection:
                            type: boolean
                            description: If there are more list items in the collection than displayed or not
              example:
                success: true
                data:
                - id: CAd92b224eb4a39b5ad8fea92ff0e
                  activity_id: 7007
                  person_id: 333222111
                  org_id: 123456789
                  deal_id: 553229734
                  subject: Just call me maybe
                  duration: '0'
                  outcome: busy
                  from_phone_number: '+37277774841'
                  to_phone_number: '+37249234343'
                  has_recording: false
                  start_time: '2022-12-12T01:01:01.000Z'
                  end_time: '2022-12-12T01:01:01.000Z'
                  user_id: 777707777
                  company_id: 66660666
                  note: A note for the call log
                - id: CAd92b224eb4a39b11a8fea92ff0e
                  activity_id: 1
                  person_id: 1
                  duration: '0'
                  outcome: no_answer
                  to_phone_number: '+3728439832'
                  has_recording: true
                  start_time: '2022-12-12T01:01:01.000Z'
                  end_time: '2022-12-12T01:01:01.000Z'
                  user_id: 777777777
                  company_id: 66666666
                  note: A note for the call log
                additional_data:
                  pagination:
                    start: 0
                    limit: 50
                    more_items_in_collection: false
                    next_start: 1
  /callLogs/{id}:
    delete:
      security:
      - api_key: []
      - oauth2:
        - phone-integration
      tags:
      - CallLogs
      summary: Delete a call log
      description: Deletes a call log. If there is an audio recording attached to it, it will also be deleted. The related activity will not be removed by this request. If you want to remove the related activities, please use the endpoint which is specific for activities.
      x-token-cost: 6
      operationId: deleteCallLog
      parameters:
      - in: path
        name: id
        description: The ID received when you create the call log
        required: true
        schema:
          type: string
          example: 3cde3b05035cae14dcfc172bd8000d08
      responses:
        '200':
          description: The call log was successfully deleted.
          content:
            application/json:
              schema:
                title: baseResponse
                type: object
                properties:
                  success:
                    type: boolean
                    description: If the response is successful or not
              example:
                success: true
        '403':
          description: You don't have permission to access the resource.
          content:
            application/json:
              schema:
                title: CallLogForbiddenResponse
                type: object
                properties:
                  success:
                    type: boolean
                    example: false
                  error:
                    type: string
                    description: The description of the error
                    example: You don't have permission to change this resource.
                  error_info:
                    type: string
                    description: A message describing how to solve the problem
                    example: Please check developers.pipedrive.com for more information about Pipedrive API.
                  data:
                    type:
                    - object
                    - 'null'
                    example: null
                  additional_data:
                    type:
                    - object
                    - 'null'
                    example: null
        '404':
          description: A resource required to process the request was not found.
          content:
            application/json:
              schema:
                title: CallLogNotFoundResponse
                type: object
                properties:
                  success:
                    type: boolean
                    example: false
                  error:
                    type: string
                    description: The description of the error
                    example: A resource required for this operation was not found.
                  error_info:
                    type: string
                    description: A message describing how to solve the problem
                    example: Please check developers.pipedrive.com for more information about Pipedrive API.
                  data:
                    type:
                    - object
                    - 'null'
                    example: null
                  additional_data:
                    type:
                    - object
                    - 'null'
                    example: null
        '410':
          description: The callLog you are trying to access is no longer available.
          content:
            application/json:
              schema:
                title: CallLogGoneResponse
                type: object
                properties:
                  success:
                    type: boolean
                    example: false
                  error:
                    type: string
                    description: The description of the error
                    example: The callLog you are trying to access is no longer available
                  error_info:
                    type: string
                    description: A message describing how to solve the problem
                    example: Please check developers.pipedrive.com for more information about Pipedrive API.
                  data:
                    type:
                    - object
                    - 'null'
                    example: null
                  additional_data:
                    type:
                    - object
                    - 'null'
                    example: null
        '500':
          description: There was an error processing the request.
          content:
            application/json:
              schema:
                title: CallLogInternalErrorResponse
                type: object
                properties:
                  success:
                    type: boolean
                    example: false
                  error:
                    type: string
                    description: The description of the error
                    example: An internal server error occurred
                  error_info:
                    type: string
                    description: A message describing how to solve the problem
                    example: Please check developers.pipedrive.com for more information about Pipedrive API.
                  data:
                    type:
                    - object
                    - 'null'
                    example: null
                  additional_data:
                    type:
                    - object
                    - 'null'
                    example: null
    get:
      security:
      - api_key: []
      - oauth2:
        - phone-integration
      tags:
      - CallLogs
      summary: Get details of a call log
      description: Returns details of a specific call log.
      x-token-cost: 2
      operationId: getCallLog
      parameters:
      - in: path
        name: id
        description: The ID received when you create the call log
        required: true
        schema:
          type: string
          example: 3cde3b05035cae14dcfc172bd8000d08
      responses:
        '200':
          description: The requested call log object.
          content:
            application/json:
              schema:
                title: GetCallLogResponse
                type: object
                properties:
                  success:
                    type: boolean
                    description: If the response is successful or not
                  data:
                    title: responseCallLogObject
                    allOf:
                    - title: addCallLogRequest
                      type: object
                      required:
                      - to_phone_number
                      - outcome
                      - start_time
                      - end_time
                      properties:
                        user_id:
                          type: integer
                          description: The ID of the owner of the call log. Please note that a user without account settings access cannot create call logs for other users.
                        activity_id:
                          type: integer
                          description: If specified, this activity will be converted into a call log, with the information provided. When this field is used, you don't need to specify `deal_id`, `person_id` or `org_id`, as they will be ignored in favor of the values already available in the activity. The `activity_id` must refer to a `call` type activity.
                        subject:
                          type: string
                          description: The name of the activity this call is attached to
                        duration:
                          type: string
                          description: The duration of the call in seconds
                        outcome:
                          type: string
                          enum:
                          - connected
                          - no_answer
                          - left_message
                          - left_voicemail
                          - wrong_number
                          - busy
                          description: Describes the outcome of the call
                        from_phone_number:
                          type: string
                          description: The number that made the call
                        to_phone_number:
                          type: string
                          description: The number called
                        start_time:
                          type: string
                          format: date-time
                          description: 'The date and time of the start of the call in UTC. Format: YYYY-MM-DD HH:MM:SS.'
                        end_time:
                          type: string
                          format: date-time
                          description: 'The date and time of the end of the call in UTC. Format: YYYY-MM-DD HH:MM:SS.'
                        person_id:
                          type: integer
                          description: The ID of the person this call is associated with
                        org_id:
                          type: integer
                          description: The ID of the organization this call is associated with
                        deal_id:
                          type: integer
                          description: The ID of the deal this call is associated with. A call log can be associated with either a deal or a lead, but not both at once.
                        lead_id:
                          type: string
                          format: uuid
                          description: The ID of the lead in the UUID format this call is associated with. A call log can be associated with either a deal or a lead, but not both at once.
                        note:
                          type: string
                          description: The note for the call log in HTML format
                    - type: object
                      properties:
                        id:
                          type: string
                          description: The call log ID, generated when the call log was created
                        has_recording:
                          type: boolean
                          description: If the call log has an audio recording attached, the value should be true
                        company_id:
                          type: integer
                          description: The company ID of the owner of the call log
              example:
                success: true
                data:
                  id: CAd92b224eb4a39b5ad8fea92ff0e
                  activity_id: 7007
                  person_id: 333222111
                  org_id: 123456789
                  deal_id: 553229734
                  subject: Just call me maybe
                  duration: '0'
                  outcome: busy
                  from_phone_number: '+37277774841'
                  to_phone_number: '+37249234343'
                  has_recording: false
                  start_time: '2022-12-12T01:01

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# Full source: https://raw.githubusercontent.com/api-evangelist/pipedrive/refs/heads/main/openapi/pipedrive-calllogs-api-openapi.yml