# Phone Com Queues API

**Canonical:** https://apis.io/apis/phone-com/phone-com-queues-api/  
**Provider:** Phone Com — https://apis.io/providers/phone-com/  
**Base URL:** https://api.phone.com/v4  
**Documentation:** https://www.phone.com/api/

Phone Com Queues API is one of 68 APIs that [Phone Com](https://apis.io/providers/phone-com/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. This API exposes 6 JSON Schema definitions. Tagged areas include Queues. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, an API reference, a getting-started guide, and 6 JSON Schemas.

Queues are used when you want to direct calls to a pool of phone numbers and/or extensions. A common utilization of queues is for Customer Service call centers. When a queue is configured on your phone number, Phone.com will route incoming calls to members of the queue. If a queue member is already on another call, our service rings the next phone number or extension in the queue. While your callers are waiting to be connected, you can choose to play Hold Music.

## Operations (6)

| Method | Path | Summary |
|---|---|---|
| POST | `/v4/accounts/{voip_id}/queues` | Create Queue |
| GET | `/v4/accounts/{voip_id}/queues` | List Queues |
| GET | `/v4/accounts/{voip_id}/queues/{id}` | Get Queue |
| PUT | `/v4/accounts/{voip_id}/queues/{id}` | Replace Queue |
| PATCH | `/v4/accounts/{voip_id}/queues/{id}` | Patch Queue |
| DELETE | `/v4/accounts/{voip_id}/queues/{id}` | Delete Queue |

## Machine-readable artifacts (10)

- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/phone-com/refs/heads/main/openapi/phone-com-queues-api-openapi.yml
- **Documentation** — https://docs.phone.com/
- **APIReference** — https://apidocs.phone.com/reference
- **GettingStarted** — https://docs.phone.com/aboutdevenv/aboutdevenvhome.html
- **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/phone-com/refs/heads/main/json-schema/phone-com-live-answer-schema.json
- **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/phone-com/refs/heads/main/json-schema/phone-com-route-schema.json
- **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/phone-com/refs/heads/main/json-schema/phone-com-extension-schema.json
- **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/phone-com/refs/heads/main/json-schema/phone-com-events-overview-schema.json
- **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/phone-com/refs/heads/main/json-schema/phone-com-account-schema.json
- **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/phone-com/refs/heads/main/json-schema/phone-com-extension-contact-schema.json

## Other Phone Com APIs (12)

- [Phone Com 10 DLC API](https://apis.io/apis/phone-com/phone-com-10-dlc-api/)
- [Phone Com Access Tokens API](https://apis.io/apis/phone-com/phone-com-access-tokens-api/)
- [Phone Com Account Contacts API](https://apis.io/apis/phone-com/phone-com-account-contacts-api/)
- [Phone Com Accounts API](https://apis.io/apis/phone-com/phone-com-accounts-api/)
- [Phone Com API Endpoint Statistics API](https://apis.io/apis/phone-com/phone-com-api-endpoint-statistics-api/)
- [Phone Com API Errors API](https://apis.io/apis/phone-com/phone-com-api-errors-api/)
- [Phone Com Asynchronous Call Logs API](https://apis.io/apis/phone-com/phone-com-asynchronous-call-logs-api/)
- [Phone Com Available Phone Numbers API](https://apis.io/apis/phone-com/phone-com-available-phone-numbers-api/)
- [Phone Com Blocked Calls API](https://apis.io/apis/phone-com/phone-com-blocked-calls-api/)
- [Phone Com Call Logs API](https://apis.io/apis/phone-com/phone-com-call-logs-api/)
- [Phone Com Call Reports API](https://apis.io/apis/phone-com/phone-com-call-reports-api/)
- [Phone Com Caller IDs API](https://apis.io/apis/phone-com/phone-com-caller-ids-api/)

## Tags

Queues

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/phone-com/phone-com-queues-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/phone-com/.