# Observe.AI Summary API **Canonical:** https://apis.io/apis/observeai/observeai-summary-api/ **Provider:** Observe.AI — https://apis.io/providers/observeai/ **Base URL:** https://kong.observe.ai/ **Documentation:** https://api-docs.observe.ai/ Observe.AI Summary API is one of 7 APIs that [Observe.AI](https://apis.io/providers/observeai/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. This API exposes 16 JSON Schema definitions. Tagged areas include Summary. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, an API reference, a getting-started guide, authentication docs, rate-limit docs, and 16 JSON Schemas. Summarization AI API can be used to pull the data related to summaries for a particular interaction including calls and chats. Please note -
  1. Summaries can only be extracted if they are available for the interaction.
  2. Allow 24 hrs to pass before pulling summaries. ie., For summaries completed on 14-Jan by 12:00AM PST, they would be available via APIs by 15-Jan by 12:00AM PST.
  3. You can pull Summaries for 30 days at a time i.e., the duration between the end_date and the start_date should not exceed 30 days.
  4. There is no limit as to how far back in the past you want to go for pulling summaries. You can retrieve summaries from the very first ones generated on the platform, unless data retention limits have been set.
  5. Summarization AI API gives a paginated response so the customer need to specify the page number and the desired amount of summaries in a page. By default, page_size is set to 100
  6. There is flexibility to either include or exclude Transcript in the API response by setting a query parameter includeTranscript. By default it is set to false.
  7. The S3 URL obtained in the API response (with the summaries) is valid for 24 hours.
  8. If you need to pull Summaries by ID, there is a separate synchronous API - Get Summaries By Ids.
## Machine-readable artifacts (26) - **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/openapi/observeai-summary-api-openapi.yml - **Documentation** — https://api-docs.observe.ai/ - **APIReference** — https://api-docs.observe.ai/ - **GettingStarted** — https://api-docs.observe.ai/#tag/ReportingService-Overview - **Authentication** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/authentication/observeai-authentication.yml - **Conventions** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/conventions/observeai-conventions.yml - **RateLimits** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/rate-limits/observeai-rate-limits.yml - **ErrorCatalog** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/errors/observeai-problem-types.yml - **DataModel** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/data-model/observeai-data-model.yml - **ChangeLog** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/changelog/observeai-changelog.yml - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-interaction-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-autoqa-evaluation-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-manual-evaluation-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-coaching-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-interaction-summary-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-agent-performance-assignment-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-audit-assignment-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-autoqa-ack-dispute-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-calibration-assignment-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-contact-reason-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-evaluation-template-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-manual-ack-dispute-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-sentiment-metric-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-team-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-user-login-activity-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-user-v1.schema.json ## Other Observe.AI APIs (6) - [Observe.AI Ack Dispute Flow API](https://apis.io/apis/observeai/observeai-ack-dispute-flow-api/) - [Observe.AI Authentication API](https://apis.io/apis/observeai/observeai-authentication-api/) - [Observe.AI Coachings API](https://apis.io/apis/observeai/observeai-coachings-api/) - [Observe.AI DSR API](https://apis.io/apis/observeai/observeai-dsr-api/) - [Observe.AI Evaluations API](https://apis.io/apis/observeai/observeai-evaluations-api/) - [Observe.AI Interactions API](https://apis.io/apis/observeai/observeai-interactions-api/) ## Tags Summary --- Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/observeai/observeai-summary-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/observeai/.