# Observe.AI Ack Dispute Flow API **Canonical:** https://apis.io/apis/observeai/observeai-ack-dispute-flow-api/ **Provider:** Observe.AI — https://apis.io/providers/observeai/ **Base URL:** https://kong.observe.ai/ **Documentation:** https://api-docs.observe.ai/ Observe.AI Ack Dispute Flow API is one of 7 APIs that [Observe.AI](https://apis.io/providers/observeai/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. This API exposes 16 JSON Schema definitions. Tagged areas include Ack Dispute Flow. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, an API reference, a getting-started guide, authentication docs, rate-limit docs, and 16 JSON Schemas. Ack Dispute API can be used to pull all evaluation related data which are sent for acknowledgment or dispute. Please note -
  1. Allow 24 hrs to pass before pulling Ack Dispute Data. ie., For Evaluations completed on 14-Jan by 12:00AM PST, they would be available via APIs by 15-Jan by 12:00AM PST.
  2. You can pull Ack Dispute for 90 days at a time i.e., the duration between the end_date and the start_date should not exceed 90 days.
  3. There is no limit as to how far back in the past you want to go for pulling Ack Dispuet Data. You can go back to the first ever evaluation on the platform unless data retention limits have been set.
  4. The S3 URL obtained in the API response (with the evaluations) is valid for 24 hours.
  5. If you have been using Basic Auth for the APIs, we request you to switch to OAuth2.0 based Auth for the APIs by 31-Dec-2022. Detailed instructions to create API Credentials and make the switch to OAuth are documented here. Please reach out to your CSM for more details.
## Machine-readable artifacts (27) - **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/openapi/observeai-ack-dispute-flow-api-openapi.yml - **Documentation** — https://api-docs.observe.ai/ - **APIReference** — https://api-docs.observe.ai/ - **GettingStarted** — https://api-docs.observe.ai/#tag/ReportingService-Overview - **Authentication** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/authentication/observeai-authentication.yml - **Conventions** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/conventions/observeai-conventions.yml - **RateLimits** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/rate-limits/observeai-rate-limits.yml - **ErrorCatalog** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/errors/observeai-problem-types.yml - **DataModel** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/data-model/observeai-data-model.yml - **ChangeLog** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/changelog/observeai-changelog.yml - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-interaction-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-autoqa-evaluation-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-manual-evaluation-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-coaching-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-interaction-summary-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-agent-performance-assignment-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-audit-assignment-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-autoqa-ack-dispute-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-calibration-assignment-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-contact-reason-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-evaluation-template-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-manual-ack-dispute-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-sentiment-metric-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-team-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-user-login-activity-v1.schema.json - **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/json-schema/observeai-bulk-export-user-v1.schema.json - **APIsJSON** — https://raw.githubusercontent.com/api-evangelist/observeai/refs/heads/main/apis.yml ## Other Observe.AI APIs (6) - [Observe.AI Authentication API](https://apis.io/apis/observeai/observeai-authentication-api/) - [Observe.AI Coachings API](https://apis.io/apis/observeai/observeai-coachings-api/) - [Observe.AI DSR API](https://apis.io/apis/observeai/observeai-dsr-api/) - [Observe.AI Evaluations API](https://apis.io/apis/observeai/observeai-evaluations-api/) - [Observe.AI Interactions API](https://apis.io/apis/observeai/observeai-interactions-api/) - [Observe.AI Summary API](https://apis.io/apis/observeai/observeai-summary-api/) ## Tags Ack Dispute Flow --- Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/observeai/observeai-ack-dispute-flow-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/observeai/.