# Motadata ServiceOps

**Canonical:** https://apis.io/apis/motadata/serviceops/  
**Provider:** Motadata — https://apis.io/providers/motadata/  
**Base URL:** https://{serviceops-host}/api  
**Documentation:** https://www.motadata.com/products/serviceops

Motadata ServiceOps is one of 2 APIs that [Motadata](https://apis.io/providers/motadata/) publishes on the [APIs.io](https://apis.io/) network. Tagged areas include ITSM, Service Desk, Asset Management, and CMDB. The published artifact set on APIs.io includes API documentation, an API reference, a getting-started guide, release notes, authentication docs, and rate-limit docs.

ServiceOps is Motadata's AI-powered, ITIL-aligned IT and enterprise service management suite. Its REST API lets third-party systems create, read, update and delete requests, problems, changes, releases, service requests, conversations, assets, hardware components, CMDB configuration items and discovery components, plus system-field and user-management lookups, across roughly 106 documented endpoint pages. Authentication is either an OAuth 2.0 password grant at /api/oauth/token or an API key sent as `Authorization: Apikey <key>`. A configurable token-bucket rate limiter (20 requests/second, burst 30 by default) signals through X-RateLimit-* headers. Motadata publishes no OpenAPI.

## Machine-readable artifacts (7)

- **Documentation** — https://docs.motadata.com/serviceops-docs/
- **APIReference** — https://docs.motadata.com/serviceops-docs/integration-docs/introduction
- **GettingStarted** — https://docs.motadata.com/serviceops-docs/integration-docs/managing-request-using-api
- **ReleaseNotes** — https://docs.motadata.com/serviceops-docs/release-notes/
- **Authentication** — https://raw.githubusercontent.com/api-evangelist/motadata/refs/heads/main/authentication/motadata-authentication.yml
- **OAuthScopes** — https://raw.githubusercontent.com/api-evangelist/motadata/refs/heads/main/scopes/motadata-scopes.yml
- **RateLimits** — https://raw.githubusercontent.com/api-evangelist/motadata/refs/heads/main/rate-limits/motadata-rate-limits.yml

## Other Motadata APIs (1)

- [Motadata ObserveOps](https://apis.io/apis/motadata/observeops/)

## Tags

ITSM, Service Desk, Asset Management, CMDB

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/motadata/serviceops/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/motadata/.
