# MINE Tickets API

**Canonical:** https://apis.io/apis/mine/mine-tickets-api/  
**Provider:** MINE — https://apis.io/providers/mine/  
**Base URL:** https://api.portal.saymine.com/  
**Documentation:** https://developers.mineos.ai/docs/authentication

MINE Tickets API is one of 18 APIs that [MINE](https://apis.io/providers/mine/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. Tagged areas include Tickets. The published artifact set on APIs.io includes an OpenAPI specification.

The Tickets API from MINE — 16 operation(s) for tickets.

## Operations (17)

| Method | Path | Summary |
|---|---|---|
| GET | `/api/ticket/List` | List all requests |
| GET | `/api/ticket/{ticketId}` | Get ticket |
| GET | `/api/ticket/{ticketId}/log` | Get ticket logs |
| POST | `/api/ticket/{ticketId}/dueDate` | Update the due date of a request |
| POST | `/api/ticket/Create/v2` | Create request [v2] |
| POST | `/api/ticket/CreateMany` | Create many requests |
| GET | `/api/ticket/GetMetadata` | Get metadata |
| POST | `/api/ticket/UpdateMetadata` | Update metadata |
| POST | `/api/ticket/{ticketId}/require-attention` | Mark/unmark a ticket with the Require Attention label |
| POST | `/api/ticket/{ticketId}/group-assignment` | Assign a group to a request |
| POST | `/api/ticket/AddNote` | Add a note |
| POST | `/api/ticket/Redact/{ticketId}` | Redact request |
| POST | `/api/ticket/CloseV2` | Close request |
| POST | `/api/ticket/EngageAutopilot/{ticketId}` | Start Autopilot |
| POST | `/api/ticket/{ticketId}/custom-integrations/{integrationId}` | Update custom integration status [v2] |
| GET | `/api/ticket/{ticketId}/workflow` | Get the workflow assigned to a ticket |
| POST | `/api/ticket/{ticketId}/workflow` | Change the workflow assigned to a ticket |

## Machine-readable artifacts (2)

- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/mine/refs/heads/main/openapi/mine-tickets-api-openapi.yml
- **DataModel** — https://raw.githubusercontent.com/api-evangelist/mine/refs/heads/main/data-model/mine-data-model.yml

## Other MINE APIs (12)

- [MINE Aispm API](https://apis.io/apis/mine/mine-aispm-api/)
- [MINE AispmDeviceFlags API](https://apis.io/apis/mine/mine-aispmdeviceflags-api/)
- [MINE AispmEnroll API](https://apis.io/apis/mine/mine-aispmenroll-api/)
- [MINE AispmEnrollmentTokens API](https://apis.io/apis/mine/mine-aispmenrollmenttokens-api/)
- [MINE AispmIngest API](https://apis.io/apis/mine/mine-aispmingest-api/)
- [MINE AispmInsights API](https://apis.io/apis/mine/mine-aispminsights-api/)
- [MINE AispmPublicAgents API](https://apis.io/apis/mine/mine-aispmpublicagents-api/)
- [MINE AispmPublicDevices API](https://apis.io/apis/mine/mine-aispmpublicdevices-api/)
- [MINE Assessment API](https://apis.io/apis/mine/mine-assessment-api/)
- [MINE AssessmentTemplate API](https://apis.io/apis/mine/mine-assessmenttemplate-api/)
- [MINE Employee API](https://apis.io/apis/mine/mine-employee-api/)
- [MINE EvidenceSearch API](https://apis.io/apis/mine/mine-evidencesearch-api/)

## Tags

Tickets

---

Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/mine/mine-tickets-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/mine/.