# Dynamics 365 Customer Insights Journeys API

**Canonical:** https://apis.io/apis/microsoft-dynamics-365/dynamics-365-customer-insights-journeys-api/  
**Provider:** Microsoft Dynamics 365 — https://apis.io/providers/microsoft-dynamics-365/  
**Base URL:** https://[org].api.crm.dynamics.com/api/data/v9.2  
**Documentation:** https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/

Dynamics 365 Customer Insights Journeys API is one of 12 APIs that [Microsoft Dynamics 365](https://apis.io/providers/microsoft-dynamics-365/) publishes on the [APIs.io](https://apis.io/) network. Tagged areas include Event, Journeys, Marketing Automation, and Real-Time Marketing. The published artifact set on APIs.io includes API documentation.

API for managing real-time customer journeys, segments, and event-driven marketing interactions programmatically.

## Machine-readable artifacts (3)

- **Documentation** — https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/
- **Segment API** — https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/real-time-marketing-api-segment
- **Events API** — https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/developer/using-rtm-events-api

## Other Microsoft Dynamics 365 APIs (11)

- [Dynamics 365 Finance & Operations API](https://apis.io/apis/microsoft-dynamics-365/dynamics-365-finance-operations-api/)
- [Dynamics 365 Marketing API](https://apis.io/apis/microsoft-dynamics-365/dynamics-365-marketing-api/)
- [Dynamics 365 Supply Chain Management API](https://apis.io/apis/microsoft-dynamics-365/dynamics-365-supply-chain-management-api/)
- [Dynamics 365 Commerce API](https://apis.io/apis/microsoft-dynamics-365/dynamics-365-commerce-api/)
- [Dynamics 365 Customer Insights Data API](https://apis.io/apis/microsoft-dynamics-365/dynamics-365-customer-insights-data-api/)
- [Dynamics 365 Field Service API](https://apis.io/apis/microsoft-dynamics-365/dynamics-365-field-service-api/)
- [Dynamics 365 Human Resources API](https://apis.io/apis/microsoft-dynamics-365/dynamics-365-human-resources-api/)
- [Dynamics 365 Project Operations API](https://apis.io/apis/microsoft-dynamics-365/dynamics-365-project-operations-api/)
- [Microsoft Dynamics 365 Accounts API](https://apis.io/apis/microsoft-dynamics-365/microsoft-dynamics-365-accounts-api/)
- [Microsoft Dynamics 365 Contacts API](https://apis.io/apis/microsoft-dynamics-365/microsoft-dynamics-365-contacts-api/)
- [Microsoft Dynamics 365 Opportunities API](https://apis.io/apis/microsoft-dynamics-365/microsoft-dynamics-365-opportunities-api/)

## Tags

Event, Journeys, Marketing Automation, Real-Time Marketing

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/microsoft-dynamics-365/dynamics-365-customer-insights-journeys-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/microsoft-dynamics-365/.
