Microsoft Azure

Microsoft Azure SupportTickets API

The SupportTickets API from Microsoft Azure — 6 operation(s) for supporttickets.

Documentation GitHub OpenAPI

Operations 10

POST /subscriptions/{subscriptionId}/providers/Microsoft.Support/checkNameAvailability Microsoft Azure Post Subscriptions Subscriptionid Providers Microsoft Support Checknameavailability #

POST /providers/Microsoft.Support/checkNameAvailability Microsoft Azure Post Providers Microsoft Support Checknameavailability #

GET /subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets Microsoft Azure Get Subscriptions Subscriptionid Providers Microsoft Support Supporttickets #

GET /providers/Microsoft.Support/supportTickets Microsoft Azure Get Providers Microsoft Support Supporttickets #

GET /subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets/{supportTicketName} Microsoft Azure Get Subscriptions Subscriptionid Providers Microsoft Support Supporttickets Supportticketname #

PATCH /subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets/{supportTicketName} Microsoft Azure Patch Subscriptions Subscriptionid Providers Microsoft Support Supporttickets Supportticketname #

PUT /subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets/{supportTicketName} Microsoft Azure Put Subscriptions Subscriptionid Providers Microsoft Support Supporttickets Supportticketname #

GET /providers/Microsoft.Support/supportTickets/{supportTicketName} Microsoft Azure Get Providers Microsoft Support Supporttickets Supportticketname #

PATCH /providers/Microsoft.Support/supportTickets/{supportTicketName} Microsoft Azure Patch Providers Microsoft Support Supporttickets Supportticketname #

PUT /providers/Microsoft.Support/supportTickets/{supportTicketName} Microsoft Azure Put Providers Microsoft Support Supporttickets Supportticketname #

Documentation

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Specifications

https://raw.githubusercontent.com/api-evangelist/microsoft-azure/refs/heads/main/openapi/microsoft-azure-supporttickets-api-openapi.yml

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OpenAPI Specification

openapi: 3.2.0
info:
  version: 2020-08-01-preview
  title: Microsoft Azure AccessControlClient AccessConnector Support Tickets API
tags:
- name: SupportTickets
paths:
  /subscriptions/{subscriptionId}/providers/Microsoft.Support/checkNameAvailability:
    post:
      tags:
      - SupportTickets
      description: Check the availability of a resource name. This API should be used to check the uniqueness of the name for support ticket creation for the selected subscription.
      operationId: microsoftAzureSupportticketsChecknameavailability
      x-ms-examples:
        Checks whether name is available for SupportTicket resource:
          $ref: ./examples/CheckNameAvailabilityWithSubscription.json
      parameters:
      - $ref: '#/components/parameters/SubscriptionIdParameter'
      - $ref: '#/components/parameters/ApiVersionParameter'
      responses:
        '200':
          description: OK. The request has succeeded.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CheckNameAvailabilityOutput'
        default:
          description: Error response describing why the operation failed.
          content:
            application/json:
              schema:
                $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      summary: Microsoft Azure Post Subscriptions Subscriptionid Providers Microsoft Support Checknameavailability
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CheckNameAvailabilityInput'
        description: Input to check.
        required: true
  /providers/Microsoft.Support/checkNameAvailability:
    post:
      tags:
      - SupportTickets
      description: Check the availability of a resource name. This API should be used to check the uniqueness of the name for support ticket creation for the selected subscription.
      operationId: microsoftAzureSupportticketsnosubscriptionChecknameavailability
      x-ms-examples:
        Checks whether name is available for SupportTicket resource:
          $ref: ./examples/CheckNameAvailability.json
      parameters:
      - $ref: '#/components/parameters/ApiVersionParameter'
      responses:
        '200':
          description: OK. The request has succeeded.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CheckNameAvailabilityOutput'
        default:
          description: Error response describing why the operation failed.
          content:
            application/json:
              schema:
                $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      summary: Microsoft Azure Post Providers Microsoft Support Checknameavailability
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CheckNameAvailabilityInput'
        description: Input to check.
        required: true
  /subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets:
    get:
      tags:
      - SupportTickets
      description: Lists all the support tickets for an Azure subscription. You can also filter the support tickets by _Status_, _CreatedDate_, _ServiceId_, and _ProblemClassificationId_ using the $filter parameter. Output will be a paged result with _nextLink_, using which you can retrieve the next set of support tickets. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.
      operationId: microsoftAzureSupportticketsList
      parameters:
      - name: $top
        in: query
        description: The number of values to return in the collection. Default is 25 and max is 100.
        required: false
        schema:
          type: integer
          format: int32
      - name: $filter
        in: query
        required: false
        description: The filter to apply on the operation. We support 'odata v4.0' filter semantics. [Learn more](https://docs.microsoft.com/odata/concepts/queryoptions-overview). _Status_, _ServiceId_, and _ProblemClassificationId_ filters can only be used with Equals ('eq') operator. For _CreatedDate_ filter, the supported operators are Greater Than ('gt') and Greater Than or Equals ('ge'). When using both filters, combine them using the logical 'AND'.
        schema:
          type: string
      - $ref: '#/components/parameters/SubscriptionIdParameter'
      - $ref: '#/components/parameters/ApiVersionParameter'
      responses:
        '200':
          description: Successfully retrieved support tickets.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportTicketsListResult'
        default:
          description: Error response describing why the operation failed.
          content:
            application/json:
              schema:
                $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      x-ms-pageable:
        nextLinkName: nextLink
      x-ms-examples:
        List support tickets for a subscription:
          $ref: ./examples/ListSupportTicketsBySubscription.json
        List support tickets in open state for a subscription:
          $ref: ./examples/ListSupportTicketsInOpenStateBySubscription.json
        List support tickets created on or after a certain date and in open state for a subscription:
          $ref: ./examples/ListSupportTicketsCreatedOnOrAfterAndInOpenStateBySubscription.json
        List support tickets in updating state for a subscription:
          $ref: ./examples/ListSupportTicketsInUpdatingStateBySubscription.json
        List support tickets created on or after a certain date and in updating state for a subscription:
          $ref: ./examples/ListSupportTicketsCreatedOnOrAfterAndInUpdatingStateBySubscription.json
        List support tickets with a certain service id for a subscription:
          $ref: ./examples/ListSupportTicketsServiceIdEqualsForSubscription.json
        List support tickets with a certain problem classification id for a subscription:
          $ref: ./examples/ListSupportTicketsProblemClassificationIdEqualsForSubscription.json
      summary: Microsoft Azure Get Subscriptions Subscriptionid Providers Microsoft Support Supporttickets
  /providers/Microsoft.Support/supportTickets:
    get:
      tags:
      - SupportTickets
      description: Lists all the support tickets. You can also filter the support tickets by Status, CreatedDate, , ServiceId, and ProblemClassificationId using the $filter parameter. Output will be a paged result with nextLink, using which you can retrieve the next set of support tickets. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.
      operationId: microsoftAzureSupportticketsnosubscriptionList
      parameters:
      - name: $top
        in: query
        description: The number of values to return in the collection. Default is 25 and max is 100.
        required: false
        schema:
          type: integer
          format: int32
      - name: $filter
        in: query
        required: false
        description: The filter to apply on the operation. We support 'odata v4.0' filter semantics. <a target='_blank' href='https://docs.microsoft.com/odata/concepts/queryoptions-overview'>Learn more</a> <br/><i>Status</i> , <i>ServiceId</i>, and <i>ProblemClassificationId</i> filters can only be used with 'eq' operator. For <i>CreatedDate</i> filter, the supported operators are 'gt' and 'ge'. When using both filters, combine them using the logical 'AND'.
        schema:
          type: string
      - $ref: '#/components/parameters/ApiVersionParameter'
      responses:
        '200':
          description: Successfully retrieved support tickets.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportTicketsListResult'
        default:
          description: Error response describing why the operation failed.
          content:
            application/json:
              schema:
                $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      x-ms-pageable:
        nextLinkName: nextLink
      x-ms-examples:
        List support tickets for a subscription:
          $ref: ./examples/ListSupportTickets.json
        List support tickets in open state for a subscription:
          $ref: ./examples/ListSupportTicketsInOpenState.json
        List support tickets created on or after a certain date and in open state for a subscription:
          $ref: ./examples/ListSupportTicketsCreatedOnOrAfterAndInOpenState.json
        List support tickets in updating state for a subscription:
          $ref: ./examples/ListSupportTicketsInUpdatingState.json
        List support tickets created on or after a certain date and in updating state for a subscription:
          $ref: ./examples/ListSupportTicketsCreatedOnOrAfterAndInUpdatingState.json
        List support tickets with a certain service id for a subscription:
          $ref: ./examples/ListSupportTicketsServiceIdEquals.json
        List support tickets with a certain problem classification id for a subscription:
          $ref: ./examples/ListSupportTicketsProblemClassificationIdEquals.json
      summary: Microsoft Azure Get Providers Microsoft Support Supporttickets
  /subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets/{supportTicketName}:
    get:
      tags:
      - SupportTickets
      description: Get ticket details for an Azure subscription. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.
      operationId: microsoftAzureSupportticketsGet
      parameters:
      - name: supportTicketName
        in: path
        description: Support ticket name.
        required: true
        schema:
          type: string
      - $ref: '#/components/parameters/SubscriptionIdParameter'
      - $ref: '#/components/parameters/ApiVersionParameter'
      responses:
        '200':
          description: Successfully retrieved support ticket.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportTicketDetails'
        default:
          description: Error response describing why the operation failed.
          content:
            application/json:
              schema:
                $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      x-ms-examples:
        Get details of a subscription ticket:
          $ref: ./examples/GetSubscriptionSupportTicketDetails.json
      summary: Microsoft Azure Get Subscriptions Subscriptionid Providers Microsoft Support Supporttickets Supportticketname
    patch:
      tags:
      - SupportTickets
      description: 'This API allows you to update the severity level, ticket status, advanced diagnostic consent and your contact information in the support ticket.Note: The severity levels cannot be changed if a support ticket is actively being worked upon by an Azure support engineer. In such a case, contact your support engineer to request severity update by adding a new communication using the Communications API.'
      operationId: microsoftAzureSupportticketsUpdate
      parameters:
      - name: supportTicketName
        in: path
        description: Support ticket name.
        required: true
        schema:
          type: string
      - $ref: '#/components/parameters/SubscriptionIdParameter'
      - $ref: '#/components/parameters/ApiVersionParameter'
      responses:
        '200':
          description: Successfully updated support ticket.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportTicketDetails'
        default:
          description: Error response describing why the operation failed.
          content:
            application/json:
              schema:
                $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      x-ms-examples:
        Update severity of a support ticket:
          $ref: ./examples/UpdateSeverityOfSupportTicketForSubscription.json
        Update contact details of a support ticket:
          $ref: ./examples/UpdateContactDetailsOfSupportTicketForSubscription.json
        Update status of a support ticket:
          $ref: ./examples/UpdateStatusOfSupportTicketForSubscription.json
        Update advanced diagnostic consent of a support ticket:
          $ref: ./examples/UpdateAdvancedDiagnosticConsentOfSupportTicketForSubscription.json
      summary: Microsoft Azure Patch Subscriptions Subscriptionid Providers Microsoft Support Supporttickets Supportticketname
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/UpdateSupportTicket'
        description: UpdateSupportTicket object.
        required: true
    put:
      tags:
      - SupportTickets
      description: 'Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.'
      operationId: microsoftAzureSupportticketsCreate
      parameters:
      - name: supportTicketName
        in: path
        description: Support ticket name.
        required: true
        schema:
          type: string
      - $ref: '#/components/parameters/SubscriptionIdParameter'
      - $ref: '#/components/parameters/ApiVersionParameter'
      responses:
        '200':
          description: OK - SupportTicket created successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportTicketDetails'
        '202':
          description: Accepted, SupportTicket will be created asynchronously.
        default:
          description: Error response describing why the operation failed.
          content:
            application/json:
              schema:
                $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      x-ms-long-running-operation: true
      x-ms-long-running-operation-options:
        final-state-via: azure-async-operation
      x-ms-examples:
        Create a ticket for Billing related issues:
          $ref: ./examples/CreateBillingSupportTicketForSubscription.json
        Create a ticket for Subscription Management related issues:
          $ref: ./examples/CreateSubMgmtSupportTicketForSubscription.json
        Create a ticket for Technical issue related to a specific resource:
          $ref: ./examples/CreateTechnicalSupportTicketForSubscription.json
        Create a ticket to request Quota increase for Compute VM Cores:
          $ref: ./examples/CreateCoresQuotaTicketForSubscription.json
        Create a ticket to request Quota increase for Low-priority cores for a Batch account:
          $ref: ./examples/CreateBatchQuotaTicketForSpecificBatchAccountForLowPriorityCores.json
        Create a ticket to request Quota increase for specific VM family cores for a Batch account:
          $ref: ./examples/CreateBatchQuotaTicketForSpecificBatchAccountForDedicatedCores.json
        Create a ticket to request Quota increase for Pools for a Batch account:
          $ref: ./examples/CreateBatchQuotaTicketForSpecificBatchAccountForPools.json
        Create a ticket to request Quota increase for Active Jobs and Job Schedules for a Batch account:
          $ref: ./examples/CreateBatchQuotaTicketForSpecificBatchAccountForActiveJobs.json
        Create a ticket to request Quota increase for Batch accounts for a subscription:
          $ref: ./examples/CreateBatchQuotaTicketForSubscription.json
        Create a ticket to request Quota increase for DTUs for SQL Database:
          $ref: ./examples/CreateSqlDatabaseQuotaTicketForDTUs.json
        Create a ticket to request Quota increase for Servers for SQL Database:
          $ref: ./examples/CreateSqlDatabaseQuotaTicketForServers.json
        Create a ticket to request Quota increase for DTUs for Azure Synapse Analytics:
          $ref: ./examples/CreateSqlDatawarehouseQuotaTicketForDTUs.json
        Create a ticket to request Quota increase for Servers for Azure Synapse Analytics:
          $ref: ./examples/CreateSqlDatawarehouseQuotaTicketForServers.json
        Create a ticket to request Quota increase for specific VM family cores for Machine Learning service:
          $ref: ./examples/CreateMachineLearningQuotaTicketForDedicatedCores.json
        Create a ticket to request Quota increase for Low-priority cores for Machine Learning service:
          $ref: ./examples/CreateMachineLearningQuotaTicketForLowPriorityCores.json
        Create a ticket to request Quota increase for Azure SQL managed instance:
          $ref: ./examples/CreateSqlManagedInstanceQuotaTicket.json
        ? Create a ticket to request Quota increase for services that do not require additional details in the quotaTicketDetails object
        : $ref: ./examples/CreateGenericQuotaTicket.json
      summary: Microsoft Azure Put Subscriptions Subscriptionid Providers Microsoft Support Supporttickets Supportticketname
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/SupportTicketDetails'
        description: Support ticket request payload.
        required: true
  /providers/Microsoft.Support/supportTickets/{supportTicketName}:
    get:
      tags:
      - SupportTickets
      description: Gets details for a specific support ticket. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.
      operationId: microsoftAzureSupportticketsnosubscriptionGet
      parameters:
      - name: supportTicketName
        in: path
        description: Support ticket name.
        required: true
        schema:
          type: string
      - $ref: '#/components/parameters/ApiVersionParameter'
      responses:
        '200':
          description: Successfully retrieved support ticket.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportTicketDetails'
        default:
          description: Error response describing why the operation failed.
          content:
            application/json:
              schema:
                $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      x-ms-examples:
        Get details of a ticket:
          $ref: ./examples/GetSupportTicketDetails.json
      summary: Microsoft Azure Get Providers Microsoft Support Supporttickets Supportticketname
    patch:
      tags:
      - SupportTickets
      description: 'This API allows you to update the severity level, ticket status, and your contact information in the support ticket.Note: The severity levels cannot be changed if a support ticket is actively being worked upon by an Azure support engineer. In such a case, contact your support engineer to request severity update by adding a new communication using the Communications API.'
      operationId: microsoftAzureSupportticketsnosubscriptionUpdate
      parameters:
      - name: supportTicketName
        in: path
        description: Support ticket name.
        required: true
        schema:
          type: string
      - $ref: '#/components/parameters/ApiVersionParameter'
      responses:
        '200':
          description: Successfully updated support ticket.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportTicketDetails'
        default:
          description: Error response describing why the operation failed.
          content:
            application/json:
              schema:
                $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      x-ms-examples:
        Update severity of a support ticket:
          $ref: ./examples/UpdateSeverityOfSupportTicket.json
        Update contact details of a support ticket:
          $ref: ./examples/UpdateContactDetailsOfSupportTicket.json
        Update status of a support ticket:
          $ref: ./examples/UpdateStatusOfSupportTicket.json
        Update advanced diagnostic consent of a support ticket:
          $ref: ./examples/UpdateAdvancedDiagnosticConsentOfSupportTicket.json
      summary: Microsoft Azure Patch Providers Microsoft Support Supporttickets Supportticketname
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/UpdateSupportTicket'
        description: UpdateSupportTicket object.
        required: true
    put:
      tags:
      - SupportTickets
      description: Creates a new support ticket for Billing, and Subscription Management issues. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.
      operationId: microsoftAzureSupportticketsnosubscriptionCreate
      parameters:
      - name: supportTicketName
        in: path
        description: Support ticket name.
        required: true
        schema:
          type: string
      - $ref: '#/components/parameters/ApiVersionParameter'
      responses:
        '200':
          description: OK - SupportTicket created successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportTicketDetails'
        '202':
          description: Accepted, SupportTicket will be created asynchronously.
          headers:
            Location:
              schema:
                type: string
        default:
          description: Error response describing why the operation failed.
          content:
            application/json:
              schema:
                $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      x-ms-long-running-operation: true
      x-ms-long-running-operation-options:
        final-state-via: azure-async-operation
      x-ms-examples:
        Create a ticket for Billing related issues:
          $ref: ./examples/CreateBillingSupportTicket.json
        Create a ticket for Subscription Management related issues:
          $ref: ./examples/CreateSubMgmtSupportTicket.json
        Create a ticket for Technical issue related to a specific resource:
          $ref: ./examples/CreateTechnicalSupportTicket.json
      summary: Microsoft Azure Put Providers Microsoft Support Supporttickets Supportticketname
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/SupportTicketDetails'
        description: Support ticket request payload.
        required: true
components:
  schemas:
    QuotaChangeRequest:
      description: This property is required for providing the region and new quota limits.
      type: object
      properties:
        region:
          description: Region for which the quota increase request is being made.
          type: string
        payload:
          description: Payload of the quota increase request.
          type: string
    UpdateSupportTicket:
      description: Updates severity, ticket status, and contact details in the support ticket.
      type: object
      properties:
        severity:
          description: Severity level.
          enum:
          - minimal
          - moderate
          - critical
          - highestcriticalimpact
          type: string
          x-ms-enum:
            name: SeverityLevel
            modelAsString: true
        status:
          description: Status to be updated on the ticket.
          enum:
          - open
          - closed
          type: string
          x-ms-enum:
            name: Status
            modelAsString: true
        contactDetails:
          $ref: '#/components/schemas/UpdateContactProfile'
          description: Contact details to be updated on the support ticket.
        advancedDiagnosticConsent:
          description: Advanced diagnostic consent to be updated on the support ticket.
          enum:
          - 'Yes'
          - 'No'
          type: string
          x-ms-enum:
            name: Consent
            modelAsString: true
        secondaryConsent:
          description: This property indicates secondary consents for the support ticket
          type: array
          items:
            $ref: '#/components/schemas/SecondaryConsent'
          x-ms-identifiers: []
    QuotaTicketDetails:
      description: 'Additional set of information required for quota increase support ticket for certain quota types, e.g.: Virtual machine cores. Get complete details about Quota payload support request along with examples at [Support quota request](https://aka.ms/supportrpquotarequestpayload).'
      type: object
      properties:
        quotaChangeRequestSubType:
          description: Required for certain quota types when there is a sub type, such as Batch, for which you are requesting a quota increase.
          type: string
        quotaChangeRequestVersion:
          description: Quota change request version.
          type: string
        quotaChangeRequests:
          description: This property is required for providing the region and new quota limits.
          type: array
          items:
            $ref: '#/components/schemas/QuotaChangeRequest'
          x-ms-identifiers:
          - region
    SecondaryConsent:
      description: This property indicates secondary consent for the support ticket.
      type: object
      properties:
        userConsent:
          description: User consent value provided
          enum:
          - 'Yes'
          - 'No'
          type: string
          x-ms-enum:
            name: UserConsent
            modelAsString: true
        type:
          description: The service name for which the secondary consent is being provided. The value needs to be retrieved from the Problem Classification API response.
          type: string
    CheckNameAvailabilityInput:
      description: Input of CheckNameAvailability API.
      type: object
      required:
      - name
      - type
      properties:
        name:
          description: The resource name to validate.
          type: string
        type:
          type: string
          enum:
          - Microsoft.Support/supportTickets
          - Microsoft.Support/communications
          x-ms-enum:
            name: Type
            modelAsString: false
          description: The type of resource.
    SupportTicketDetails:
      x-ms-azure-resource: true
      description: Object that represents SupportTicketDetails resource.
      type: object
      properties:
        id:
          description: Id of the resource.
          type: string
          readOnly: true
        name:
          description: Name of the resource.
          type: string
          readOnly: true
        type:
          description: Type of the resource 'Microsoft.Support/supportTickets'.
          type: string
          readOnly: true
        properties:
          x-ms-client-flatten: true
          $ref: '#/components/schemas/SupportTicketDetailsProperties'
          description: Properties of the resource.
    CheckNameAvailabilityOutput:
      description: Output of check name availability API.
      type: object
      properties:
        nameAvailable:
          description: Indicates whether the name is available.
          readOnly: true
          type: boolean
        reason:
          description: The reason why the name is not available.
          readOnly: true
          type: string
        message:
          description: The detailed error message describing why the name is not available.
          readOnly: true
          type: string
    TechnicalTicketDetails:
      description: Additional information for technical support ticket.
      type: object
      properties:
        resourceId:
          description: 'This is the resource Id of the Azure service resource (For example: A virtual machine resource or an HDInsight resource) for which the support ticket is created.'
          type: string
    ServiceLevelAgreement:
      description: Service Level Agreement details for a support ticket.
      type: object
      properties:
        startTime:
          format: date-time
          description: Time in UTC (ISO 8601 format) when the service level agreement starts.
          type: string
          readOnly: true
        expirationTime:
          format: date-time
          description: Time in UTC (ISO 8601 format) when the service level agreement expires.
          type: string
          readOnly: true
        slaMinutes:
          description: Service Level Agreement in minutes.
          type: integer
          format: int32
          readOnly: true
    SupportEngineer:
      description: Support engineer information.
      type: object
      properties:
        emailAddress:
          description: Email address of the Azure Support engineer assigned to the support ticket.
          type: string
          readOnly: true
    UpdateContactProfile:
      description: Contact information associated with the support ticket.
      type: object
      properties:
        firstName:
          description: First name.
          type: string
        lastName:
          description: Last name.
          type: string
        preferredContactMethod:
          description: Preferred contact method.
          enum:
          - email
          - phone
          type: string
          x-ms-enum:
            name: PreferredContactMethod
            modelAsString: true
        primaryEmailAddress:
          description: Primary email address.
          type: string
        additionalEmailAddresses:
          description: Email addresses listed will be copied on any correspondence about the support ticket.
          type: array
          items:
            type: string
        phoneNumber:
          description: Phone number. This is required if preferred contact method is phone.
          type: strin

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