Microsoft Azure SupportTickets API

swagger: '2.0'
info:
  version: 2020-08-01-preview
  title: Microsoft Azure AccessControlClient AccessConnector SupportTickets API
schemes:
- https
tags:
- name: SupportTickets
paths:
  /subscriptions/{subscriptionId}/providers/Microsoft.Support/checkNameAvailability:
    post:
      tags:
      - SupportTickets
      description: Check the availability of a resource name. This API should be used to check the uniqueness of the name for support ticket creation for the selected subscription.
      operationId: microsoftAzureSupportticketsChecknameavailability
      x-ms-examples:
        Checks whether name is available for SupportTicket resource:
          $ref: ./examples/CheckNameAvailabilityWithSubscription.json
      parameters:
      - name: checkNameAvailabilityInput
        in: body
        description: Input to check.
        required: true
        schema:
          $ref: '#/definitions/CheckNameAvailabilityInput'
      - $ref: '#/parameters/SubscriptionIdParameter'
      - $ref: '#/parameters/ApiVersionParameter'
      responses:
        '200':
          description: OK. The request has succeeded.
          schema:
            $ref: '#/definitions/CheckNameAvailabilityOutput'
        default:
          description: Error response describing why the operation failed.
          schema:
            $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      summary: Microsoft Azure Post Subscriptions Subscriptionid Providers Microsoft Support Checknameavailability
  /providers/Microsoft.Support/checkNameAvailability:
    post:
      tags:
      - SupportTickets
      description: Check the availability of a resource name. This API should be used to check the uniqueness of the name for support ticket creation for the selected subscription.
      operationId: microsoftAzureSupportticketsnosubscriptionChecknameavailability
      x-ms-examples:
        Checks whether name is available for SupportTicket resource:
          $ref: ./examples/CheckNameAvailability.json
      parameters:
      - name: checkNameAvailabilityInput
        in: body
        description: Input to check.
        required: true
        schema:
          $ref: '#/definitions/CheckNameAvailabilityInput'
      - $ref: '#/parameters/ApiVersionParameter'
      responses:
        '200':
          description: OK. The request has succeeded.
          schema:
            $ref: '#/definitions/CheckNameAvailabilityOutput'
        default:
          description: Error response describing why the operation failed.
          schema:
            $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      summary: Microsoft Azure Post Providers Microsoft Support Checknameavailability
  /subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets:
    get:
      tags:
      - SupportTickets
      description: Lists all the support tickets for an Azure subscription. You can also filter the support tickets by _Status_, _CreatedDate_, _ServiceId_, and _ProblemClassificationId_ using the $filter parameter. Output will be a paged result with _nextLink_, using which you can retrieve the next set of support tickets. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.
      operationId: microsoftAzureSupportticketsList
      parameters:
      - name: $top
        in: query
        description: The number of values to return in the collection. Default is 25 and max is 100.
        required: false
        type: integer
        format: int32
      - name: $filter
        in: query
        required: false
        type: string
        description: The filter to apply on the operation. We support 'odata v4.0' filter semantics. [Learn more](https://docs.microsoft.com/odata/concepts/queryoptions-overview). _Status_, _ServiceId_, and _ProblemClassificationId_ filters can only be used with Equals ('eq') operator. For _CreatedDate_ filter, the supported operators are Greater Than ('gt') and Greater Than or Equals ('ge'). When using both filters, combine them using the logical 'AND'.
      - $ref: '#/parameters/SubscriptionIdParameter'
      - $ref: '#/parameters/ApiVersionParameter'
      responses:
        '200':
          description: Successfully retrieved support tickets.
          schema:
            $ref: '#/definitions/SupportTicketsListResult'
        default:
          description: Error response describing why the operation failed.
          schema:
            $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      x-ms-pageable:
        nextLinkName: nextLink
      x-ms-examples:
        List support tickets for a subscription:
          $ref: ./examples/ListSupportTicketsBySubscription.json
        List support tickets in open state for a subscription:
          $ref: ./examples/ListSupportTicketsInOpenStateBySubscription.json
        List support tickets created on or after a certain date and in open state for a subscription:
          $ref: ./examples/ListSupportTicketsCreatedOnOrAfterAndInOpenStateBySubscription.json
        List support tickets in updating state for a subscription:
          $ref: ./examples/ListSupportTicketsInUpdatingStateBySubscription.json
        List support tickets created on or after a certain date and in updating state for a subscription:
          $ref: ./examples/ListSupportTicketsCreatedOnOrAfterAndInUpdatingStateBySubscription.json
        List support tickets with a certain service id for a subscription:
          $ref: ./examples/ListSupportTicketsServiceIdEqualsForSubscription.json
        List support tickets with a certain problem classification id for a subscription:
          $ref: ./examples/ListSupportTicketsProblemClassificationIdEqualsForSubscription.json
      summary: Microsoft Azure Get Subscriptions Subscriptionid Providers Microsoft Support Supporttickets
  /providers/Microsoft.Support/supportTickets:
    get:
      tags:
      - SupportTickets
      description: Lists all the support tickets. You can also filter the support tickets by Status, CreatedDate, , ServiceId, and ProblemClassificationId using the $filter parameter. Output will be a paged result with nextLink, using which you can retrieve the next set of support tickets. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.
      operationId: microsoftAzureSupportticketsnosubscriptionList
      parameters:
      - name: $top
        in: query
        description: The number of values to return in the collection. Default is 25 and max is 100.
        required: false
        type: integer
        format: int32
      - name: $filter
        in: query
        required: false
        type: string
        description: The filter to apply on the operation. We support 'odata v4.0' filter semantics. <a target='_blank' href='https://docs.microsoft.com/odata/concepts/queryoptions-overview'>Learn more</a> <br/><i>Status</i> , <i>ServiceId</i>, and <i>ProblemClassificationId</i> filters can only be used with 'eq' operator. For <i>CreatedDate</i> filter, the supported operators are 'gt' and 'ge'. When using both filters, combine them using the logical 'AND'.
      - $ref: '#/parameters/ApiVersionParameter'
      responses:
        '200':
          description: Successfully retrieved support tickets.
          schema:
            $ref: '#/definitions/SupportTicketsListResult'
        default:
          description: Error response describing why the operation failed.
          schema:
            $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      x-ms-pageable:
        nextLinkName: nextLink
      x-ms-examples:
        List support tickets for a subscription:
          $ref: ./examples/ListSupportTickets.json
        List support tickets in open state for a subscription:
          $ref: ./examples/ListSupportTicketsInOpenState.json
        List support tickets created on or after a certain date and in open state for a subscription:
          $ref: ./examples/ListSupportTicketsCreatedOnOrAfterAndInOpenState.json
        List support tickets in updating state for a subscription:
          $ref: ./examples/ListSupportTicketsInUpdatingState.json
        List support tickets created on or after a certain date and in updating state for a subscription:
          $ref: ./examples/ListSupportTicketsCreatedOnOrAfterAndInUpdatingState.json
        List support tickets with a certain service id for a subscription:
          $ref: ./examples/ListSupportTicketsServiceIdEquals.json
        List support tickets with a certain problem classification id for a subscription:
          $ref: ./examples/ListSupportTicketsProblemClassificationIdEquals.json
      summary: Microsoft Azure Get Providers Microsoft Support Supporttickets
  /subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets/{supportTicketName}:
    get:
      tags:
      - SupportTickets
      description: Get ticket details for an Azure subscription. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.
      operationId: microsoftAzureSupportticketsGet
      parameters:
      - name: supportTicketName
        in: path
        description: Support ticket name.
        required: true
        type: string
      - $ref: '#/parameters/SubscriptionIdParameter'
      - $ref: '#/parameters/ApiVersionParameter'
      responses:
        '200':
          description: Successfully retrieved support ticket.
          schema:
            $ref: '#/definitions/SupportTicketDetails'
        default:
          description: Error response describing why the operation failed.
          schema:
            $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      x-ms-examples:
        Get details of a subscription ticket:
          $ref: ./examples/GetSubscriptionSupportTicketDetails.json
      summary: Microsoft Azure Get Subscriptions Subscriptionid Providers Microsoft Support Supporttickets Supportticketname
    patch:
      tags:
      - SupportTickets
      description: 'This API allows you to update the severity level, ticket status, advanced diagnostic consent and your contact information in the support ticket.Note: The severity levels cannot be changed if a support ticket is actively being worked upon by an Azure support engineer. In such a case, contact your support engineer to request severity update by adding a new communication using the Communications API.'
      operationId: microsoftAzureSupportticketsUpdate
      parameters:
      - name: supportTicketName
        in: path
        description: Support ticket name.
        required: true
        type: string
      - name: updateSupportTicket
        in: body
        description: UpdateSupportTicket object.
        required: true
        schema:
          $ref: '#/definitions/UpdateSupportTicket'
      - $ref: '#/parameters/SubscriptionIdParameter'
      - $ref: '#/parameters/ApiVersionParameter'
      responses:
        '200':
          description: Successfully updated support ticket.
          schema:
            $ref: '#/definitions/SupportTicketDetails'
        default:
          description: Error response describing why the operation failed.
          schema:
            $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      x-ms-examples:
        Update severity of a support ticket:
          $ref: ./examples/UpdateSeverityOfSupportTicketForSubscription.json
        Update contact details of a support ticket:
          $ref: ./examples/UpdateContactDetailsOfSupportTicketForSubscription.json
        Update status of a support ticket:
          $ref: ./examples/UpdateStatusOfSupportTicketForSubscription.json
        Update advanced diagnostic consent of a support ticket:
          $ref: ./examples/UpdateAdvancedDiagnosticConsentOfSupportTicketForSubscription.json
      summary: Microsoft Azure Patch Subscriptions Subscriptionid Providers Microsoft Support Supporttickets Supportticketname
    put:
      tags:
      - SupportTickets
      description: 'Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.'
      operationId: microsoftAzureSupportticketsCreate
      parameters:
      - name: supportTicketName
        in: path
        description: Support ticket name.
        required: true
        type: string
      - name: createSupportTicketParameters
        in: body
        description: Support ticket request payload.
        required: true
        schema:
          $ref: '#/definitions/SupportTicketDetails'
      - $ref: '#/parameters/SubscriptionIdParameter'
      - $ref: '#/parameters/ApiVersionParameter'
      responses:
        '200':
          description: OK - SupportTicket created successfully.
          schema:
            $ref: '#/definitions/SupportTicketDetails'
        '202':
          description: Accepted, SupportTicket will be created asynchronously.
        default:
          description: Error response describing why the operation failed.
          schema:
            $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      x-ms-long-running-operation: true
      x-ms-long-running-operation-options:
        final-state-via: azure-async-operation
      x-ms-examples:
        Create a ticket for Billing related issues:
          $ref: ./examples/CreateBillingSupportTicketForSubscription.json
        Create a ticket for Subscription Management related issues:
          $ref: ./examples/CreateSubMgmtSupportTicketForSubscription.json
        Create a ticket for Technical issue related to a specific resource:
          $ref: ./examples/CreateTechnicalSupportTicketForSubscription.json
        Create a ticket to request Quota increase for Compute VM Cores:
          $ref: ./examples/CreateCoresQuotaTicketForSubscription.json
        Create a ticket to request Quota increase for Low-priority cores for a Batch account:
          $ref: ./examples/CreateBatchQuotaTicketForSpecificBatchAccountForLowPriorityCores.json
        Create a ticket to request Quota increase for specific VM family cores for a Batch account:
          $ref: ./examples/CreateBatchQuotaTicketForSpecificBatchAccountForDedicatedCores.json
        Create a ticket to request Quota increase for Pools for a Batch account:
          $ref: ./examples/CreateBatchQuotaTicketForSpecificBatchAccountForPools.json
        Create a ticket to request Quota increase for Active Jobs and Job Schedules for a Batch account:
          $ref: ./examples/CreateBatchQuotaTicketForSpecificBatchAccountForActiveJobs.json
        Create a ticket to request Quota increase for Batch accounts for a subscription:
          $ref: ./examples/CreateBatchQuotaTicketForSubscription.json
        Create a ticket to request Quota increase for DTUs for SQL Database:
          $ref: ./examples/CreateSqlDatabaseQuotaTicketForDTUs.json
        Create a ticket to request Quota increase for Servers for SQL Database:
          $ref: ./examples/CreateSqlDatabaseQuotaTicketForServers.json
        Create a ticket to request Quota increase for DTUs for Azure Synapse Analytics:
          $ref: ./examples/CreateSqlDatawarehouseQuotaTicketForDTUs.json
        Create a ticket to request Quota increase for Servers for Azure Synapse Analytics:
          $ref: ./examples/CreateSqlDatawarehouseQuotaTicketForServers.json
        Create a ticket to request Quota increase for specific VM family cores for Machine Learning service:
          $ref: ./examples/CreateMachineLearningQuotaTicketForDedicatedCores.json
        Create a ticket to request Quota increase for Low-priority cores for Machine Learning service:
          $ref: ./examples/CreateMachineLearningQuotaTicketForLowPriorityCores.json
        Create a ticket to request Quota increase for Azure SQL managed instance:
          $ref: ./examples/CreateSqlManagedInstanceQuotaTicket.json
        ? Create a ticket to request Quota increase for services that do not require additional details in the quotaTicketDetails object
        : $ref: ./examples/CreateGenericQuotaTicket.json
      summary: Microsoft Azure Put Subscriptions Subscriptionid Providers Microsoft Support Supporttickets Supportticketname
  /providers/Microsoft.Support/supportTickets/{supportTicketName}:
    get:
      tags:
      - SupportTickets
      description: Gets details for a specific support ticket. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.
      operationId: microsoftAzureSupportticketsnosubscriptionGet
      parameters:
      - name: supportTicketName
        in: path
        description: Support ticket name.
        required: true
        type: string
      - $ref: '#/parameters/ApiVersionParameter'
      responses:
        '200':
          description: Successfully retrieved support ticket.
          schema:
            $ref: '#/definitions/SupportTicketDetails'
        default:
          description: Error response describing why the operation failed.
          schema:
            $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      x-ms-examples:
        Get details of a ticket:
          $ref: ./examples/GetSupportTicketDetails.json
      summary: Microsoft Azure Get Providers Microsoft Support Supporttickets Supportticketname
    patch:
      tags:
      - SupportTickets
      description: 'This API allows you to update the severity level, ticket status, and your contact information in the support ticket.Note: The severity levels cannot be changed if a support ticket is actively being worked upon by an Azure support engineer. In such a case, contact your support engineer to request severity update by adding a new communication using the Communications API.'
      operationId: microsoftAzureSupportticketsnosubscriptionUpdate
      parameters:
      - name: supportTicketName
        in: path
        description: Support ticket name.
        required: true
        type: string
      - name: updateSupportTicket
        in: body
        description: UpdateSupportTicket object.
        required: true
        schema:
          $ref: '#/definitions/UpdateSupportTicket'
      - $ref: '#/parameters/ApiVersionParameter'
      responses:
        '200':
          description: Successfully updated support ticket.
          schema:
            $ref: '#/definitions/SupportTicketDetails'
        default:
          description: Error response describing why the operation failed.
          schema:
            $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      x-ms-examples:
        Update severity of a support ticket:
          $ref: ./examples/UpdateSeverityOfSupportTicket.json
        Update contact details of a support ticket:
          $ref: ./examples/UpdateContactDetailsOfSupportTicket.json
        Update status of a support ticket:
          $ref: ./examples/UpdateStatusOfSupportTicket.json
        Update advanced diagnostic consent of a support ticket:
          $ref: ./examples/UpdateAdvancedDiagnosticConsentOfSupportTicket.json
      summary: Microsoft Azure Patch Providers Microsoft Support Supporttickets Supportticketname
    put:
      tags:
      - SupportTickets
      description: Creates a new support ticket for Billing, and Subscription Management issues. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.
      operationId: microsoftAzureSupportticketsnosubscriptionCreate
      parameters:
      - name: supportTicketName
        in: path
        description: Support ticket name.
        required: true
        type: string
      - name: createSupportTicketParameters
        in: body
        description: Support ticket request payload.
        required: true
        schema:
          $ref: '#/definitions/SupportTicketDetails'
      - $ref: '#/parameters/ApiVersionParameter'
      responses:
        '200':
          description: OK - SupportTicket created successfully.
          schema:
            $ref: '#/definitions/SupportTicketDetails'
        '202':
          description: Accepted, SupportTicket will be created asynchronously.
          headers:
            Location:
              type: string
        default:
          description: Error response describing why the operation failed.
          schema:
            $ref: ../../../../../common-types/resource-management/v5/types.json#/definitions/ErrorResponse
      x-ms-long-running-operation: true
      x-ms-long-running-operation-options:
        final-state-via: azure-async-operation
      x-ms-examples:
        Create a ticket for Billing related issues:
          $ref: ./examples/CreateBillingSupportTicket.json
        Create a ticket for Subscription Management related issues:
          $ref: ./examples/CreateSubMgmtSupportTicket.json
        Create a ticket for Technical issue related to a specific resource:
          $ref: ./examples/CreateTechnicalSupportTicket.json
      summary: Microsoft Azure Put Providers Microsoft Support Supporttickets Supportticketname
definitions:
  QuotaChangeRequest:
    description: This property is required for providing the region and new quota limits.
    type: object
    properties:
      region:
        description: Region for which the quota increase request is being made.
        type: string
      payload:
        description: Payload of the quota increase request.
        type: string
  TechnicalTicketDetails:
    description: Additional information for technical support ticket.
    type: object
    properties:
      resourceId:
        description: 'This is the resource Id of the Azure service resource (For example: A virtual machine resource or an HDInsight resource) for which the support ticket is created.'
        type: string
  UpdateSupportTicket:
    description: Updates severity, ticket status, and contact details in the support ticket.
    type: object
    properties:
      severity:
        description: Severity level.
        enum:
        - minimal
        - moderate
        - critical
        - highestcriticalimpact
        type: string
        x-ms-enum:
          name: SeverityLevel
          modelAsString: true
      status:
        description: Status to be updated on the ticket.
        enum:
        - open
        - closed
        type: string
        x-ms-enum:
          name: Status
          modelAsString: true
      contactDetails:
        $ref: '#/definitions/UpdateContactProfile'
        description: Contact details to be updated on the support ticket.
      advancedDiagnosticConsent:
        description: Advanced diagnostic consent to be updated on the support ticket.
        enum:
        - 'Yes'
        - 'No'
        type: string
        x-ms-enum:
          name: Consent
          modelAsString: true
      secondaryConsent:
        description: This property indicates secondary consents for the support ticket
        type: array
        items:
          $ref: '#/definitions/SecondaryConsent'
        x-ms-identifiers: []
  ServiceLevelAgreement:
    description: Service Level Agreement details for a support ticket.
    type: object
    properties:
      startTime:
        format: date-time
        description: Time in UTC (ISO 8601 format) when the service level agreement starts.
        type: string
        readOnly: true
      expirationTime:
        format: date-time
        description: Time in UTC (ISO 8601 format) when the service level agreement expires.
        type: string
        readOnly: true
      slaMinutes:
        description: Service Level Agreement in minutes.
        type: integer
        format: int32
        readOnly: true
  SupportTicketDetailsProperties:
    description: Describes the properties of a support ticket.
    required:
    - serviceId
    - title
    - description
    - problemClassificationId
    - severity
    - contactDetails
    type: object
    properties:
      supportTicketId:
        description: System generated support ticket Id that is unique.
        type: string
      description:
        description: Detailed description of the question or issue.
        type: string
      problemClassificationId:
        description: Each Azure service has its own set of issue categories, also known as problem classification. This parameter is the unique Id for the type of problem you are experiencing.
        type: string
      problemClassificationDisplayName:
        type: string
        description: Localized name of problem classification.
        readOnly: true
      severity:
        description: 'A value that indicates the urgency of the case, which in turn determines the response time according to the service level agreement of the technical support plan you have with Azure. Note: ''Highest critical impact'', also known as the ''Emergency - Severe impact'' level in the Azure portal is reserved only for our Premium customers.'
        enum:
        - minimal
        - moderate
        - critical
        - highestcriticalimpact
        type: string
        x-ms-enum:
          name: SeverityLevel
          modelAsString: true
      enrollmentId:
        description: Enrollment Id associated with the support ticket.
        type: string
        readOnly: true
      require24X7Response:
        description: Indicates if this requires a 24x7 response from Azure.
        type: boolean
      advancedDiagnosticConsent:
        description: Advanced diagnostic consent to be updated on the support ticket.
        enum:
        - 'Yes'
        - 'No'
        type: string
        x-ms-enum:
          name: Consent
          modelAsString: true
      problemScopingQuestions:
        description: Problem scoping questions associated with the support ticket.
        type: string
      supportPlanId:
        description: Support plan id associated with the support ticket.
        type: string
      contactDetails:
        $ref: '#/definitions/ContactProfile'
        description: Contact information of the user requesting to create a support ticket.
      serviceLevelAgreement:
        $ref: '#/definitions/ServiceLevelAgreement'
        description: Service Level Agreement information for this support ticket.
      supportEngineer:
        $ref: '#/definitions/SupportEngineer'
        description: Information about the support engineer working on this support ticket.
      supportPlanType:
        description: Support plan type associated with the support ticket.
        type: string
        readOnly: true
      supportPlanDisplayName:
        description: Support plan type associated with the support ticket.
        type: string
        readOnly: true
      title:
        description: Title of the support ticket.
        type: string
      problemStartTime:
        format: date-time
        description: Time in UTC (ISO 8601 format) when the problem started.
        type: string
      serviceId:
        description: This is the resource Id of the Azure service resource associated with the support ticket.
        type: string
      serviceDisplayName:
        type: string
        description: Localized name of the Azure service.
        readOnly: true
      status:
        description: Status of the support ticket.
        type: string
        readOnly: true
      createdDate:
        format: date-time
        description: Time in UTC (ISO 8601 format) when the support ticket was created.
        type: string
        readOnly: true
      modifiedDate:
        format: date-time
        description: Time in UTC (ISO 8601 format) when the support ticket was last modified.
        type: string
        readOnly: true
      fileWorkspaceName:
        description: File workspace name.
        type: string
      isTemporaryTicket:
        description: This property indicates if support ticket is a temporary ticket.
        enum:
        - 'Yes'
        - 'No'
        type: string
        x-ms-enum:
          name: IsTemporaryTicket
          modelAsString: true
        readOnly: true
      technicalTicketDetails:
        $ref: '#/definitions/TechnicalTicketDetails'
        description: Additional ticket details associated with a technical support ticket request.
      quotaTicketDetails:
        $ref: '#/definitions/QuotaTicketDetails'
        description: Additional ticket details associated with a quota support ticket request.
      secondaryConsent:
        description: This property indicates secondary consents for the support ticket
        type: array
        items:
          $ref: '#/definitions/SecondaryConsent'
        x-ms-identifiers: []
  ContactProfile:
    description: Contact information associated with the support ticket.
    required:
    - firstName
    - lastName
    - preferredContactMethod
    - primaryEmailAddress
    - preferredTimeZone
    - country
    - preferredSupportLanguage
    type: object
    properties:
      firstName:
        description: First name.
        type: string
      lastName:
        description: Last name.
        type: string
      preferredContactMethod:
        description: Preferred contact method.
        enum:
        - email
        - phone
        type: string
        x-ms-enum:
          name: PreferredContactMethod
          modelAsString: true
      primaryEmailAddress:
        description: Primary email address.
        type: string
      additionalEmailAddresses:
        description: Additional email addresses listed will be copied on any correspondence about the support ticket.
        type: array
        items:
          type: string
      phoneNumber:
        description: Phone number. This is required if preferred contact method is phone.
        type: string
      preferredTimeZone:
        description: Time zone of the user. This is the name of the time zone from [Microsoft Time Zone Index Values](https://support.microsoft.com/help/973627/microsoft-time-zone-index-values).
        type: string
      country:
        description: Country of the user. This is the ISO 3166-1 alpha-3 code.
        type: string
      preferredSupportLanguage:
        description: Prefer

# --- truncated at 32 KB (38 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/microsoft-azure/refs/heads/main/openapi/microsoft-azure-supporttickets-api-openapi.yml