Lithium Workqueues API

The Workqueues API from Lithium — 1 operation(s) for workqueues.

OpenAPI Specification

lithium-workqueues-api-openapi.yml Raw ↑
openapi: 3.1.0
info:
  title: agent-states-api-v2 AccountSet Workqueues API
  version: '1.1'
servers:
- url: https://{instance}.response.lithium.com/api/v2/agentstate
  variables:
    instance:
      default: instance
security:
- {}
tags:
- name: Workqueues
paths:
  /workqueues:
    get:
      summary: Get work queues details
      description: Returns details about work queues in  Care
      operationId: workqueues
      responses:
        '200':
          description: '200'
          content:
            application/json:
              examples:
                Result:
                  value: "{\n   \"status\": \"success\",\n   \"data\": [\n       {\n          \"id\": \"f0aac89c-8479-49d0-b331-472722e0334e\",\n           \"name\": \"Default Work Queue\",\n           \"description\": null,\n           \"archived\": false\n       },\n       {\n           \"id\": \"8380c937-37bb-4cd3-aef4-b850ff5499b1\",\n           \"name\": \"Hardware\",\n           \"description\": null,\n           \"archived\": false\n       },\n       {\n           \"id\": \"586d0003-4e09-46d9-9492-4fe884fd00f6\",\n           \"name\": \"Services\",\n           \"description\": null,\n           \"archived\": false\n       },\n       {\n          \"id\": \"980f06b2-e3d4-4aed-90ed-a62a9dd06e38\",\n          \"name\": \"Software\",\n           \"description\": null,\n           \"archived\": false\n       }\n   ]\n}"
              schema:
                type: object
                properties:
                  status:
                    type: string
                    example: success
                  data:
                    type: array
                    items:
                      type: object
                      properties:
                        id:
                          type: string
                          example: f0aac89c-8479-49d0-b331-472722e0334e
                        name:
                          type: string
                          example: Default Work Queue
                        description: {}
                        archived:
                          type: boolean
                          example: false
                          default: true
        '400':
          description: '400'
          content:
            application/json:
              examples:
                Result:
                  value: '{}'
              schema:
                type: object
                properties: {}
      deprecated: false
      security: []
      x-readme:
        code-samples:
        - language: curl
          code: curl -L -u username:password 'https://your_social_response_instance.lithium.com/api/v1/workqueues'
        samples-languages:
        - curl
      tags:
      - Workqueues
x-readme:
  headers: []
  explorer-enabled: false
  proxy-enabled: false
x-readme-fauxas: true