# Kore.ai AI for Service Platform APIs

**Canonical:** https://apis.io/apis/koreai/koreai-ai-for-service-platform-apis/  
**Provider:** Kore.ai — https://apis.io/providers/koreai/  
**Base URL:** https://platform.kore.ai  
**Documentation:** https://docs.kore.ai/ai-for-service/apis/api-list

Kore.ai AI for Service Platform APIs is one of 5 APIs that [Kore.ai](https://apis.io/providers/koreai/) publishes on the [APIs.io](https://apis.io/) network. Tagged areas include Contact Center, Customer Experience, Automation, Search, and Quality. The published artifact set on APIs.io includes an API reference, a getting-started guide, and rate-limit docs.

The AI for Service REST estate — Automation AI (bot lifecycle, NLP training, analytics, admin, data tables), Search AI (answer generation, content and chunk management, ingestion, connectors), Contact Center AI (agents, queues, skills, campaigns, voice gateway, WFM), Agent AI (conversation data, transcription control, post-conversation hooks), Quality AI (raw data, Auto QA scoring) and Case Management. Authenticated with a JWT minted from a JWT App and governed by assigned Platform and Admin Console API scopes. Documented as prose reference pages; no machine-readable contract is published for this estate.

## Machine-readable artifacts (4)

- **APIReference** — https://docs.kore.ai/ai-for-service/apis/api-list
- **GettingStarted** — https://docs.kore.ai/ai-for-service/apis/automation/api-introduction
- **RateLimits** — https://raw.githubusercontent.com/api-evangelist/koreai/refs/heads/main/rate-limits/koreai-rate-limits.yml
- **Postman** — https://github.com/Koredotcom/Public-APIs

## Other Kore.ai APIs (4)

- [Kore.ai Agent Platform ABL Runtime API — Conversation](https://apis.io/apis/koreai/koreai-agent-platform-abl-runtime-api-conversation/)
- [Kore.ai Agent Platform ABL Runtime API — Workflows](https://apis.io/apis/koreai/koreai-agent-platform-abl-runtime-api-workflows/)
- [Kore.ai Agent Platform ABL Runtime API — Sessions](https://apis.io/apis/koreai/koreai-agent-platform-abl-runtime-api-sessions/)
- [Kore.ai Arch MCP Server](https://apis.io/apis/koreai/koreai-arch-mcp-server/)

## Tags

Contact Center, Customer Experience, Automation, Search, Quality

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/koreai/koreai-ai-for-service-platform-apis/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/koreai/.