# Kapture CX API

**Canonical:** https://apis.io/apis/kapture-cx/kapture-cx-api/  
**Provider:** Kapture CX — https://apis.io/providers/kapture-cx/  
**Documentation:** https://dev.kapture.cx/kapture-api/reference/api-reference/add-order-api.md

Kapture CX API is one of 2 APIs that [Kapture CX](https://apis.io/providers/kapture-cx/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. This API exposes 6 JSON Schema definitions. The published artifact set on APIs.io includes an OpenAPI specification and 6 JSON Schemas.

Kapture CX API as documented publicly: 12 operations. Contract generated from the documentation by API Evangelist (2026-10-28); not the provider's own document.

## Operations (12)

| Method | Path | Summary |
|---|---|---|
| POST | `/add-ticket-from-other-source.html/v.2.0` | POST /add-ticket-from-other-source.html/v.2.0 |
| POST | `/employee/view-task-detail.html` | POST /employee/view-task-detail.html |
| POST | `/get-faq-contents.html` | Get FAQ Content API helps you to get the content of the FAQ against the Category Id. |
| POST | `/ms/customer-search/customer-search/api/v1` | POST /ms/customer-search/customer-search/api/v1 |
| GET | `/ms/customer-search/order-search/api/v1/pull-internal` | GET /ms/customer-search/order-search/api/v1/pull-internal |
| POST | `/ms/customer/customer/api/v1/add-update` | POST /ms/customer/customer/api/v1/add-update |
| POST | `/ms/customer/order/api/v1/add-update` | POST /ms/customer/order/api/v1/add-update |
| POST | `/search-customer-by-customer-id.html` | POST /search-customer-by-customer-id.html |
| POST | `/search-ticket-by-ticket-id.html/v.2.0` | POST /search-ticket-by-ticket-id.html/v.2.0 |
| POST | `/select-customer-between-start-and-end-dates.html` | POST /select-customer-between-start-and-end-dates.html |
| POST | `/select-ticket-between-start-and-end-dates.html/v.2.0` | POST /select-ticket-between-start-and-end-dates.html/v.2.0 |
| POST | `/update-ticket-from-other-source.html/v.2.0` | POST /update-ticket-from-other-source.html/v.2.0 |

## Machine-readable artifacts (7)

- **OpenAPI** — https://artifacts.apis.io/kapture-cx/openapi/_ae-authored/kapture-cx-openapi-generated.yml
- **JSONSchema** — https://artifacts.apis.io/kapture-cx/json-schema/kapture-cx-post-ms-customer-order-api-v1-add-update-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/kapture-cx/json-schema/kapture-cx-post-employee-view-task-detail-html-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/kapture-cx/json-schema/kapture-cx-post-ms-customer-customer-api-v1-add-update-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/kapture-cx/json-schema/kapture-cx-post-get-faq-contents-html-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/kapture-cx/json-schema/kapture-cx-post-select-customer-between-start-and-end-dates-html-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/kapture-cx/json-schema/kapture-cx-post-search-ticket-by-ticket-id-html-v20-request-schema.json

## Other Kapture CX APIs (1)

- [Kapture API](https://apis.io/apis/kapture-cx/kapture-api/)

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/kapture-cx/kapture-cx-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/kapture-cx/.