# Jira Servicedesk API

**Canonical:** https://apis.io/apis/jira/jira-servicedesk-api/  
**Provider:** Jira — https://apis.io/providers/jira/  
**Base URL:** https://your-domain.atlassian.net/rest/api/2  
**Documentation:** https://developer.atlassian.com/cloud/jira/platform/rest/v2/intro/

Jira Servicedesk API is one of 132 APIs that [Jira](https://apis.io/providers/jira/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. Tagged areas include Service Desk. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, authentication docs, and an API reference.

The Servicedesk API from Jira — 16 operation(s) for servicedesk.

## Operations (22)

| Method | Path | Summary |
|---|---|---|
| GET | `/rest/servicedeskapi/servicedesk` | Get service desks |
| GET | `/rest/servicedeskapi/servicedesk/{serviceDeskId}` | Get service desk by id |
| POST | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/attachTemporaryFile` | Attach temporary file |
| DELETE | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/customer` | Remove customers |
| GET | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/customer` | Get customers |
| POST | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/customer` | Add customers |
| POST | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/customer/invite` | Invite customer |
| GET | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/knowledgebase/article` | Get articles |
| GET | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/queue` | Get queues |
| GET | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/queue/{queueId}` | Get queue |
| GET | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/queue/{queueId}/issue` | Get issues in queue |
| GET | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype` | Get request types |
| POST | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype` | Create request type |
| POST | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/permissions/check` | Check request type permissions |
| DELETE | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}` | Delete request type |
| GET | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}` | Get request type by id |
| GET | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/field` | Get request type fields |
| GET | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/property` | Get properties keys |
| DELETE | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/property/{propertyKey}` | Delete property |
| GET | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/property/{propertyKey}` | Get property |
| PUT | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/property/{propertyKey}` | Set property |
| GET | `/rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttypegroup` | Get request type groups |

## Machine-readable artifacts (6)

- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/jira/refs/heads/main/openapi/jira-servicedesk-api-openapi.yml
- **Documentation** — https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/
- **Authentication** — https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/#authentication
- **Documentation** — https://developer.atlassian.com/cloud/jira/software/rest/intro/
- **Documentation** — https://developer.atlassian.com/cloud/jira/service-desk/rest/intro/
- **APIReference** — https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/

## Other Jira APIs (12)

- [Jira Cloud Platform REST API v2](https://apis.io/apis/jira/jira-cloud-platform-rest-api-v2/)
- [Jira Service Management Operations REST API](https://apis.io/apis/jira/jira-service-management-operations-rest-api/)
- [Jira Align REST API](https://apis.io/apis/jira/jira-align-rest-api/)
- [Jira Customer Service Management REST API](https://apis.io/apis/jira/jira-customer-service-management-rest-api/)
- [Jira Issue Comments API](https://apis.io/apis/jira/jira-issue-comments-api/)
- [Jira Issue Priorities API](https://apis.io/apis/jira/jira-issue-priorities-api/)
- [Jira Issue Search API](https://apis.io/apis/jira/jira-issue-search-api/)
- [Jira Issue Statuses API](https://apis.io/apis/jira/jira-issue-statuses-api/)
- [Jira Issue Transitions API](https://apis.io/apis/jira/jira-issue-transitions-api/)
- [Jira Issue Types API](https://apis.io/apis/jira/jira-issue-types-api/)
- [Jira Issues API](https://apis.io/apis/jira/jira-issues-api/)
- [Jira Projects API](https://apis.io/apis/jira/jira-projects-api/)

## Tags

Service Desk

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/jira/jira-servicedesk-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/jira/.