Indian Institute of Technology Kanpur tickets API

openapi: 3.0.3
info:
  contact:
    name: Koha Development Team
    url: https://koha-community.org/
  description: "## Background\n\nThe API supports two sets of endpoints, one targetted at library staff and the other at at library users.\n\nThose endpoints under the `/public` path are aimed at delivering functionality tailored to library users and offer\na more restricted set of functions, overrides and data in thier responses for data privacy and library policy\nreasons. Many of these endpoints do not require authentication for fetching public data, though an authenticated\nsession will expose additional options and allow users to see more data where it is part of their own record.\n\nAll other endpoints are targetted at the staff interface level and allow for additional functionality and a more\nunrestricted view of data.  These endpoints, however, have a level of redaction built in for resources that the\napi consumer should not have access to.  For example, user data for users who do not belong to the same library\nor library group of your api user will be reduced to just minimum neccesary for a valid response. Object keys will\nbe consistent for all responses, but their values may be removed depending on access.\n\n## Authentication\n\nThe API supports the following authentication mechanisms\n\n* HTTP Basic authentication\n* OAuth2 (client credentials grant)\n* Cookie-based\n\nBoth _Basic authentication_ and the _OAuth2_ flow, need to be enabled\nby system preferences.\n\n## Authorization\n\nThe API uses existing user profiles to restrict access to resources based on user permissions and the library the\nAPI user is assigned to.  This may result, at times, in resources being returned in a redacted form with all keys\npresent but sensative values nulled.\n\nWe do not yet support OAuth Scopes or the Authorization Code grant flow.\n\n## Errors\n\nThe API uses standard HTTP status codes to indicate the success or failure\nof the API call. The body of the response will be JSON in the following format:\n\n```\n{\n  \"error\": \"Current settings prevent the passed due date to be applied\",\n  \"error_code\": \"invalid_due_date\"\n}\n```\n\nNote: Some routes might offer additional attributes in their error responses but that\"s\nsubject to change and thus not documented.\n\n## Filtering responses\n\nThe API allows for some advanced response filtering using a JSON based query syntax. The\nquery can be added to the requests:\n\n* as a query parameter `q=`\n* in the request body\n\nFor simple field equality matches we can use `{ \"fieldname\": \"value\" }` where the fieldname\nmatches one of the fields as described in the particular endpoints response object.\n\nWe can refine that with more complex matching clauses by nesting a the clause into the\nobject; `{ \"fieldname\": { \"clause\": \"value\" } }`.\n\nAvailable matching clauses include `=`, `!=`, `<`, `>`, `<=`, `>=` and `-not`. We also support `-like`\nand `-not_like` string comparisons with `%` used to denote wildcards, thus you can pass\n`{ \"fieldname\": { \"-like\": \"value%\" } }` to do a 'starts with' string match for example.\n\nWe can filter on multiple fields by adding them to the JSON respresentation. Adding at `HASH`\nlevel will result in an \"AND\" query, whilst combinding them in an `ARRAY` will result in an\n\"OR\" query: `{ \"field1\": \"value2\", \"field2\": \"value2\" }` will filter the response to only those\nresults with both field1 containing value2 AND field2 containing value2 for example.\n\nThere is a collection of special operators also available to you, including:\n\n* `-in` - Expects an array of values to perform an OR match against\n* `-not_in` - Expects an array of values to perform a NOR match against\n* `-between` - Expects two values which the value of the field is expected to fall between\n* `-not_between` - Expects two values which the value of the field is expected to fall outside of\n* `-ident` - Expects a second field name to match the two field values against\n* `-regexp` - Expects a perl compatible regular expression for which the value should match\n\nLogic and nesting is also supported and you may use `-and` and `-or` to change the logic of an ARRAY\nor HASH as described above.\n\nAdditionally, if you are requesting related data be embedded into the response one can query\non the related data using dot notation in the field names.\n\n### Examples\n\nThe following request would return any patron with firstname \"Henry\" and lastname \"Acevedo\";\n\n`curl -u koha:koha --request GET \"http://127.0.0.1:8081/api/v1/patrons/\" --data-raw '{ \"surname\": \"Acevedo\", \"firstname\": \"Henry\" }'`\n\nThe following request would return any patron whose lastname begins with \"Ace\";\n\n`curl -u koha:koha --request GET \"http://127.0.0.1:8081/api/v1/patrons/\" --data-raw '{ \"surname\": { \"-like\": \"Ace%\" }'`\n\nThe following request would return any patron whose lastname is \"Acevedo\" OR \"Bernardo\"\n\n`curl -u koha:koha --request GET \"http://127.0.0.1:8081/api/v1/patrons/\" --data-raw '{ \"surname\": [ \"Acevedo\", \"Bernardo\" ] }'`\n\nThe following request embeds the related patron extended attributes data and filters on it.\n\n`curl -u koha:koha =--request GET 'http://127.0.0.1:8081/api/v1/patrons/' --header 'x-koha-embed: extended_attributes' --data-raw '{ \"extended_attributes.code\": \"internet\", \"extended_attributes.attribute\": \"1\" }'`\n\n## Special headers\n\n### x-koha-embed\n\nThis optional header allows the api consumer to request additional related data\nto be returned in the api response.  It also allows for cross referencing in the\nqueries as described above. It accepts a comma delimited list of relation names.\n\nRelations may on occasion also support dot delimited nesting to allow traversal.\n\n### x-koha-library\n\nThis optional header should be passed to give your api request a library\ncontext; If it is not included in the request, then the request context\nwill default to using your api comsumer\"s assigned home library.\n"
  license:
    name: GPL v3,
    url: http://www.gnu.org/licenses/gpl.txt
  title: Koha REST 2fa tickets API
  version: '1'
servers:
- url: https://libserv.iitk.ac.in/api/v1
  description: PKK Library Koha REST API (production)
tags:
- description: 'Manage tickets

    '
  name: tickets
  x-displayName: Tickets
paths:
  /public/tickets:
    post:
      tags:
      - tickets
      summary: Add ticket
      operationId: addTicketPublic
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ticket_yaml'
        description: A JSON object containing informations about the new ticket
      responses:
        '201':
          description: Ticket added
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ticket_yaml'
        '400':
          description: Bad request
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '401':
          description: Authentication required
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '403':
          description: Access forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '404':
          description: Default response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DefaultResponse'
        '500':
          description: 'Internal server error. Possible `error_code` attribute values:


            * `internal_server_error`

            '
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '501':
          description: Default response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DefaultResponse'
        '503':
          description: Under maintenance
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
  /tickets:
    get:
      tags:
      - tickets
      summary: List tickets
      operationId: listTickets
      parameters:
      - name: _match
        in: query
        required: false
        description: Matching criteria
        schema:
          type: string
          enum:
          - contains
          - exact
          - starts_with
          - ends_with
      - name: _order_by
        in: query
        required: false
        description: Sorting criteria
        schema:
          type: array
          items:
            type: string
      - name: _page
        in: query
        required: false
        description: Page number, for paginated object listing
        schema:
          type: integer
      - name: _per_page
        in: query
        required: false
        description: Page size, for paginated object listing
        schema:
          type: integer
      - name: q
        in: query
        required: false
        description: Query filter sent as a request parameter
        style: form
        explode: true
        schema:
          type: array
          items:
            type: string
      - name: x-koha-request-id
        in: header
        required: false
        description: Request id header
        schema:
          type: integer
      - name: x-koha-embed
        in: header
        required: false
        description: Embed list sent as a request header
        schema:
          type: array
          items:
            enum:
            - reporter
            - resolver
            - biblio
            - updates+count
            type: string
      requestBody:
        required: false
        content:
          application/json:
            schema:
              type: object
        description: Query filter sent through request"s body
      responses:
        '200':
          description: A list of tickets
          content:
            application/json:
              schema:
                items:
                  $ref: '#/components/schemas/ticket_yaml'
                type: array
        '400':
          description: "Bad request. Possible `error_code` attribute values:\n\n  * `invalid_query`\n"
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '401':
          description: Default response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DefaultResponse'
        '403':
          description: Access forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '404':
          description: Default response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DefaultResponse'
        '500':
          description: 'Internal server error. Possible `error_code` attribute values:


            * `internal_server_error`

            '
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '501':
          description: Default response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DefaultResponse'
        '503':
          description: Under maintenance
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
    post:
      tags:
      - tickets
      summary: Add ticket
      operationId: addTicket
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ticket_yaml'
        description: A JSON object containing informations about the new ticket
      responses:
        '201':
          description: Ticket added
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ticket_yaml'
        '400':
          description: Bad request
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '401':
          description: Authentication required
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '403':
          description: Access forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '404':
          description: Default response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DefaultResponse'
        '500':
          description: 'Internal server error. Possible `error_code` attribute values:


            * `internal_server_error`

            '
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '501':
          description: Default response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DefaultResponse'
        '503':
          description: Under maintenance
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
  /tickets/{ticket_id}:
    delete:
      tags:
      - tickets
      summary: Delete ticket
      operationId: deleteTicket
      parameters:
      - name: ticket_id
        in: path
        required: true
        description: Internal ticket identifier
        schema:
          type: integer
      responses:
        '204':
          description: Ticket deleted
        '400':
          description: Bad request
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '401':
          description: Authentication required
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '403':
          description: Access forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '404':
          description: Ticket not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '500':
          description: Internal error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '501':
          description: Default response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DefaultResponse'
        '503':
          description: Under maintenance
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
    get:
      tags:
      - tickets
      summary: Get ticket
      operationId: getTicket
      parameters:
      - name: ticket_id
        in: path
        required: true
        description: Internal ticket identifier
        schema:
          type: integer
      responses:
        '200':
          description: A ticket
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ticket_yaml'
        '400':
          description: "Bad request. Possible `error_code` attribute values:\n\n  * `invalid_query`\n"
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '401':
          description: Default response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DefaultResponse'
        '404':
          description: Ticket not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '500':
          description: 'Internal server error. Possible `error_code` attribute values:


            * `internal_server_error`

            '
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '501':
          description: Default response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DefaultResponse'
        '503':
          description: Under maintenance
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
    put:
      tags:
      - tickets
      summary: Update ticket
      operationId: updateTicket
      parameters:
      - name: ticket_id
        in: path
        required: true
        description: Internal ticket identifier
        schema:
          type: integer
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ticket_yaml'
        description: A ticket object
      responses:
        '200':
          description: A ticket
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ticket_yaml'
        '400':
          description: Bad request
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '401':
          description: Authentication required
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '403':
          description: Access forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '404':
          description: Ticket not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '500':
          description: Internal error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '501':
          description: Default response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DefaultResponse'
        '503':
          description: Under maintenance
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
  /tickets/{ticket_id}/updates:
    get:
      tags:
      - tickets
      summary: List ticket updates
      operationId: listTicketUpdates
      parameters:
      - name: ticket_id
        in: path
        required: true
        description: Internal ticket identifier
        schema:
          type: integer
      - name: _match
        in: query
        required: false
        description: Matching criteria
        schema:
          type: string
          enum:
          - contains
          - exact
          - starts_with
          - ends_with
      - name: _order_by
        in: query
        required: false
        description: Sorting criteria
        schema:
          type: array
          items:
            type: string
      - name: _page
        in: query
        required: false
        description: Page number, for paginated object listing
        schema:
          type: integer
      - name: _per_page
        in: query
        required: false
        description: Page size, for paginated object listing
        schema:
          type: integer
      - name: q
        in: query
        required: false
        description: Query filter sent as a request parameter
        style: form
        explode: true
        schema:
          type: array
          items:
            type: string
      - name: x-koha-request-id
        in: header
        required: false
        description: Request id header
        schema:
          type: integer
      - name: x-koha-embed
        in: header
        required: false
        description: Embed list sent as a request header
        schema:
          type: array
          items:
            enum:
            - user
            type: string
      requestBody:
        required: false
        content:
          application/json:
            schema:
              type: object
        description: Query filter sent through request"s body
      responses:
        '200':
          description: A list of ticket updates
          content:
            application/json:
              schema:
                items:
                  $ref: '#/components/schemas/ticket_update_yaml'
                type: array
        '400':
          description: "Bad request. Possible `error_code` attribute values:\n\n  * `invalid_query`\n"
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '401':
          description: Default response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DefaultResponse'
        '403':
          description: Access forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '404':
          description: Ticket not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '500':
          description: 'Internal server error. Possible `error_code` attribute values:


            * `internal_server_error`

            '
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '501':
          description: Default response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DefaultResponse'
        '503':
          description: Under maintenance
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
    post:
      tags:
      - tickets
      summary: Add an update to the ticket
      operationId: addTicketUpdate
      parameters:
      - name: ticket_id
        in: path
        required: true
        description: Internal ticket identifier
        schema:
          type: integer
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ticket_update_yaml'
        description: A ticket update object
      responses:
        '201':
          description: Ticket added
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ticket_update_yaml'
        '400':
          description: Bad request
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '401':
          description: Authentication required
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '403':
          description: Access forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '404':
          description: Ticket not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '500':
          description: Internal error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
        '501':
          description: Default response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DefaultResponse'
        '503':
          description: Under maintenance
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error_yaml'
components:
  schemas:
    ticket_yaml:
      additionalProperties: false
      properties:
        biblio:
          description: The object representing the biblio the ticket is related to
          readOnly: true
          type:
          - object
          - 'null'
        biblio_id:
          description: Internal identifier for the biblio the ticket is related to
          type: integer
        body:
          description: Ticket details
          type: string
        reported_date:
          description: Date the ticket was reported
          format: date-time
          readOnly: true
          type:
          - string
          - 'null'
        reporter:
          description: The object representing the patron who reported the ticket
          readOnly: true
          type:
          - object
          - 'null'
        reporter_id:
          description: Internal identifier for the patron who reported the ticket
          type: integer
        resolved_date:
          description: Date the ticket was resolved_date
          format: date-time
          type:
          - string
          - 'null'
        resolver:
          description: The object representing the user who resolved the ticket
          readOnly: true
          type:
          - object
          - 'null'
        resolver_id:
          description: Internal identifier for the user who resolved the ticket
          type:
          - integer
          - 'null'
        ticket_id:
          description: Internal ticket identifier
          readOnly: true
          type: integer
        title:
          description: Ticket title
          type: string
        updates_count:
          description: Number of updates
          type:
          - integer
          - 'null'
      required:
      - title
      - body
      type: object
    error_yaml:
      additionalProperties: true
      properties:
        error:
          description: Error message
          type: string
        error_code:
          description: Error code
          type: string
      type: object
    ticket_update_yaml:
      additionalProperties: true
      properties:
        date:
          description: Date the ticket update was reported
          format: date-time
          readOnly: true
          type:
          - string
          - 'null'
        message:
          description: Ticket update details
          type: string
        public:
          description: Is this update intended to be sent to the patron
          type: boolean
        ticket_id:
          description: Internal ticket identifier
          readOnly: true
          type: integer
        update_id:
          description: Internal ticket update identifier
          readOnly: true
          type: integer
        user:
          description: The object representing the patron who added the update
          readOnly: true
          type:
          - object
          - 'null'
        user_id:
          description: Internal identifier for the patron who added the update
          type: integer
      required:
      - message
      - public
      type: object
    DefaultResponse:
      properties:
        errors:
          items:
            properties:
              message:
                type: string
              path:
                type: string
            required:
            - message
            type: object
          type: array
      required:
      - errors
      type: object