# Haptik Integration API

**Canonical:** https://apis.io/apis/haptik/haptik-integration-api/  
**Provider:** Haptik — https://apis.io/providers/haptik/  
**Base URL:** https://staging-messenger.haptikapi.com  
**Documentation:** https://docs.haptik.ai/

Haptik Integration API is one of 7 APIs that [Haptik](https://apis.io/providers/haptik/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. This API exposes 6 JSON Schema definitions. Tagged areas include Integration. The published artifact set on APIs.io includes an OpenAPI specification and 6 JSON Schemas.

The Integration API from Haptik — 2 operation(s) for integration.

## Operations (2)

| Method | Path | Summary |
|---|---|---|
| GET | `/integration/external/v2.0/get_chat_history/` | Get Chat Transcripts v2.0 |
| POST | `/integration/external/v2.0/send_chat_to_agent/` | Move a chat to pending |

## Machine-readable artifacts (7)

- **OpenAPI** — https://artifacts.apis.io/haptik/openapi/haptik-integration-api-openapi.yml
- **JSONSchema** — https://artifacts.apis.io/haptik/json-schema/haptik-post-v10-log-file-from-user-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/haptik/json-schema/haptik-post-integration-external-v20-send-chat-to-agent-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/haptik/json-schema/haptik-post-v10-user-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/haptik/json-schema/haptik-put-v10-user-request2-schema.json
- **JSONSchema** — https://artifacts.apis.io/haptik/json-schema/haptik-post-v10-log-file-from-user-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/haptik/json-schema/haptik-get-mogambo-api-nodes-faq-create-status-taskid-response-schema.json

## Other Haptik APIs (6)

- [Haptik API](https://apis.io/apis/haptik/haptik-api/)
- [Haptik Gccs Ws API](https://apis.io/apis/haptik/haptik-gccs-ws-api/)
- [Haptik Haptik API](https://apis.io/apis/haptik/haptik-haptik-api-api/)
- [Haptik Log File From User API](https://apis.io/apis/haptik/haptik-log-file-from-user-api/)
- [Haptik Mogambo API](https://apis.io/apis/haptik/haptik-mogambo-api-api/)
- [Haptik User API](https://apis.io/apis/haptik/haptik-user-api/)

## Tags

Integration

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/haptik/haptik-integration-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/haptik/.