# Gorgias Webhooks

**Canonical:** https://apis.io/apis/gorgias/webhooks/  
**Provider:** Gorgias — https://apis.io/providers/gorgias/  
**Documentation:** https://developers.gorgias.com/reference/the-tickethttpintegration-object

Gorgias Webhooks is one of 14 APIs that [Gorgias](https://apis.io/providers/gorgias/) publishes on the [APIs.io](https://apis.io/) network, described by an AsyncAPI event-driven specification. Tagged areas include Webhook, Event, HTTP Integration, Tickets, and Message. The published artifact set on APIs.io includes API documentation and an AsyncAPI specification.

Outbound webhook surface delivered through Gorgias HTTP Integrations. When configured triggers fire on a Gorgias account, Gorgias sends an HTTP request to the URL set on the TicketHttpIntegration, with the request URL, headers, and body rendered from a Jinja-style template that exposes the related ticket, message, and customer context. Supported triggers include ticket-created, ticket-updated, ticket-status-updated, ticket-assignment-updated, ticket-handed-over, ticket-self-unsnoozed, ticket-message-created, and ticket-message-failed.

## Machine-readable artifacts (3)

- **Documentation** — https://developers.gorgias.com/reference/the-tickethttpintegration-object
- **AsyncAPI** — https://raw.githubusercontent.com/api-evangelist/gorgias/refs/heads/main/asyncapi/gorgias-asyncapi.yml
- **APIsJSON** — https://raw.githubusercontent.com/api-evangelist/gorgias/refs/heads/main/apis.yml

## Other Gorgias APIs (12)

- [Gorgias Account API](https://apis.io/apis/gorgias/gorgias-account-api/)
- [Gorgias Customers API](https://apis.io/apis/gorgias/gorgias-customers-api/)
- [Gorgias Integrations API](https://apis.io/apis/gorgias/gorgias-integrations-api/)
- [Gorgias Macros API](https://apis.io/apis/gorgias/gorgias-macros-api/)
- [Gorgias Messages API](https://apis.io/apis/gorgias/gorgias-messages-api/)
- [Gorgias Rules API](https://apis.io/apis/gorgias/gorgias-rules-api/)
- [Gorgias Surveys API](https://apis.io/apis/gorgias/gorgias-surveys-api/)
- [Gorgias Tags API](https://apis.io/apis/gorgias/gorgias-tags-api/)
- [Gorgias Teams API](https://apis.io/apis/gorgias/gorgias-teams-api/)
- [Gorgias Tickets API](https://apis.io/apis/gorgias/gorgias-tickets-api/)
- [Gorgias Users API](https://apis.io/apis/gorgias/gorgias-users-api/)
- [Gorgias Views API](https://apis.io/apis/gorgias/gorgias-views-api/)

## Tags

Webhook, Event, HTTP Integration, Tickets, Message

---

Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/gorgias/webhooks/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/gorgias/.