# Gladly Webhooks

**Canonical:** https://apis.io/apis/gladly/gladly-webhooks/  
**Provider:** Gladly — https://apis.io/providers/gladly/  
**Documentation:** https://developer.gladly.com/rest/

Gladly Webhooks is one of 28 APIs that [Gladly](https://apis.io/providers/gladly/) publishes on the [APIs.io](https://apis.io/) network. This API exposes 1 JSON Schema definition. Tagged areas include Customer Service, Webhook, and Event. The published artifact set on APIs.io includes API documentation and 1 JSON Schema.

Event-driven push channel that delivers Gladly platform events (conversation created/updated/closed, message created, task created/updated/closed, customer created/updated, agent state changes) to a brand-supplied HTTPS endpoint. Managed through the Webhooks REST endpoints. Includes retry policy and logging.

## Machine-readable artifacts (4)

- **Documentation** — https://developer.gladly.com/rest/
- **SampleSource** — https://github.com/gladly/webhook-examples
- **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-schema/gladly-webhook-schema.json
- **Examples** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/examples/gladly-webhook-create-example.json

## Other Gladly APIs (12)

- [Gladly Lookup API](https://apis.io/apis/gladly/gladly-lookup-api/)
- [Gladly Chat SDK](https://apis.io/apis/gladly/gladly-chat-sdk/)
- [Gladly Sidekick iOS SDK](https://apis.io/apis/gladly/gladly-sidekick-ios-sdk/)
- [Gladly Sidekick Android SDK](https://apis.io/apis/gladly/gladly-sidekick-android-sdk/)
- [Gladly Help Center](https://apis.io/apis/gladly/gladly-help-center/)
- [Gladly App Platform](https://apis.io/apis/gladly/gladly-app-platform/)
- [Gladly Agents API](https://apis.io/apis/gladly/gladly-agents-api/)
- [Gladly Answer Management API](https://apis.io/apis/gladly/gladly-answer-management-api/)
- [Gladly Audiences API](https://apis.io/apis/gladly/gladly-audiences-api/)
- [Gladly Business Hours API](https://apis.io/apis/gladly/gladly-business-hours-api/)
- [Gladly Communications API](https://apis.io/apis/gladly/gladly-communications-api/)
- [Gladly Conversations API](https://apis.io/apis/gladly/gladly-conversations-api/)

## Tags

Customer Service, Webhook, Event

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/gladly/gladly-webhooks/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/gladly/.