# Gladly Public Answer API

**Canonical:** https://apis.io/apis/gladly/gladly-public-answer-api/  
**Provider:** Gladly — https://apis.io/providers/gladly/  
**Base URL:** https://organization.gladly.com/api/v1  
**Documentation:** https://developer.gladly.com/rest/

Gladly Public Answer API is one of 28 APIs that [Gladly](https://apis.io/providers/gladly/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. This API exposes 10 JSON Schema definitions. Tagged areas include Public Answer. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, an API reference, a getting-started guide, authentication docs, a JSON-LD context, and 10 JSON Schemas.

A **Public Answer** in Gladly represents a consumer-facing Answer. The Public Answers API allows you to search and retrieve Public Answers (created directly in the Gladly UI), which you can display in the Chat web widget, use to build your website's help center/FAQ page, or publish on any page on your website. This API can be used without an API token because it only provides access to public content. You may also work with Gladly Support to enable [CORS](https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS) access so the API can be used directly from client-side javascript. ### How a user creates a public answer in Gladly ![](assets/create-public-answer.png) ### How that answer is searched and displayed on the Chat Web widget ![](assets/sidekick-answer-search.png)

## Machine-readable artifacts (20)

- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/openapi/gladly-public-answer-api-openapi.yml
- **Documentation** — https://developer.gladly.com/rest/
- **APIReference** — https://developer.gladly.com/rest/
- **GettingStarted** — https://help.gladly.com/developer-tutorials/docs
- **Authentication** — https://developer.gladly.com/rest/
- **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-schema/gladly-customer-schema.json
- **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-schema/gladly-conversation-schema.json
- **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-schema/gladly-task-schema.json
- **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-schema/gladly-answer-schema.json
- **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-schema/gladly-webhook-schema.json
- **JSONStructure** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-structure/gladly-customer-structure.json
- **JSONStructure** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-structure/gladly-conversation-structure.json
- **JSONStructure** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-structure/gladly-task-structure.json
- **JSONStructure** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-structure/gladly-answer-structure.json
- **JSONStructure** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-structure/gladly-webhook-structure.json
- **JSONLD** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-ld/gladly-context.jsonld
- **Examples** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/examples/gladly-customer-create-example.json
- **Examples** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/examples/gladly-conversation-list-example.json
- **Examples** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/examples/gladly-task-create-example.json
- **Examples** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/examples/gladly-webhook-create-example.json

## Other Gladly APIs (12)

- [Gladly Lookup API](https://apis.io/apis/gladly/gladly-lookup-api/)
- [Gladly Chat SDK](https://apis.io/apis/gladly/gladly-chat-sdk/)
- [Gladly Sidekick iOS SDK](https://apis.io/apis/gladly/gladly-sidekick-ios-sdk/)
- [Gladly Sidekick Android SDK](https://apis.io/apis/gladly/gladly-sidekick-android-sdk/)
- [Gladly Help Center](https://apis.io/apis/gladly/gladly-help-center/)
- [Gladly App Platform](https://apis.io/apis/gladly/gladly-app-platform/)
- [Gladly Webhooks](https://apis.io/apis/gladly/gladly-webhooks/)
- [Gladly Agents API](https://apis.io/apis/gladly/gladly-agents-api/)
- [Gladly Answer Management API](https://apis.io/apis/gladly/gladly-answer-management-api/)
- [Gladly Audiences API](https://apis.io/apis/gladly/gladly-audiences-api/)
- [Gladly Business Hours API](https://apis.io/apis/gladly/gladly-business-hours-api/)
- [Gladly Communications API](https://apis.io/apis/gladly/gladly-communications-api/)

## Tags

Public Answer

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/gladly/gladly-public-answer-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/gladly/.