# Gladly Proactive Conversations API

**Canonical:** https://apis.io/apis/gladly/gladly-proactive-conversations-api/  
**Provider:** Gladly — https://apis.io/providers/gladly/  
**Base URL:** https://organization.gladly.com/api/v1  
**Documentation:** https://developer.gladly.com/rest/

Gladly Proactive Conversations API is one of 28 APIs that [Gladly](https://apis.io/providers/gladly/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. This API exposes 10 JSON Schema definitions. Tagged areas include Proactive Conversations. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, an API reference, a getting-started guide, authentication docs, a JSON-LD context, and 10 JSON Schemas.

A proactive conversation consists of a **campaign** and **recipients**. This APIs intended use-case would be to provide status updates to a customer and not for marketing purposes.

## Machine-readable artifacts (20)

- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/openapi/gladly-proactive-conversations-api-openapi.yml
- **Documentation** — https://developer.gladly.com/rest/
- **APIReference** — https://developer.gladly.com/rest/
- **GettingStarted** — https://help.gladly.com/developer-tutorials/docs
- **Authentication** — https://developer.gladly.com/rest/
- **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-schema/gladly-customer-schema.json
- **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-schema/gladly-conversation-schema.json
- **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-schema/gladly-task-schema.json
- **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-schema/gladly-answer-schema.json
- **JSONSchema** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-schema/gladly-webhook-schema.json
- **JSONStructure** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-structure/gladly-customer-structure.json
- **JSONStructure** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-structure/gladly-conversation-structure.json
- **JSONStructure** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-structure/gladly-task-structure.json
- **JSONStructure** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-structure/gladly-answer-structure.json
- **JSONStructure** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-structure/gladly-webhook-structure.json
- **JSONLD** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/json-ld/gladly-context.jsonld
- **Examples** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/examples/gladly-customer-create-example.json
- **Examples** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/examples/gladly-conversation-list-example.json
- **Examples** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/examples/gladly-task-create-example.json
- **Examples** — https://raw.githubusercontent.com/api-evangelist/gladly/refs/heads/main/examples/gladly-webhook-create-example.json

## Other Gladly APIs (12)

- [Gladly Lookup API](https://apis.io/apis/gladly/gladly-lookup-api/)
- [Gladly Chat SDK](https://apis.io/apis/gladly/gladly-chat-sdk/)
- [Gladly Sidekick iOS SDK](https://apis.io/apis/gladly/gladly-sidekick-ios-sdk/)
- [Gladly Sidekick Android SDK](https://apis.io/apis/gladly/gladly-sidekick-android-sdk/)
- [Gladly Help Center](https://apis.io/apis/gladly/gladly-help-center/)
- [Gladly App Platform](https://apis.io/apis/gladly/gladly-app-platform/)
- [Gladly Webhooks](https://apis.io/apis/gladly/gladly-webhooks/)
- [Gladly Agents API](https://apis.io/apis/gladly/gladly-agents-api/)
- [Gladly Answer Management API](https://apis.io/apis/gladly/gladly-answer-management-api/)
- [Gladly Audiences API](https://apis.io/apis/gladly/gladly-audiences-api/)
- [Gladly Business Hours API](https://apis.io/apis/gladly/gladly-business-hours-api/)
- [Gladly Communications API](https://apis.io/apis/gladly/gladly-communications-api/)

## Tags

Proactive Conversations

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/gladly/gladly-proactive-conversations-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/gladly/.