# freshdesk SLA Policies API

**Canonical:** https://apis.io/apis/freshdesk/freshdesk-sla-policies-api/  
**Provider:** freshdesk — https://apis.io/providers/freshdesk/  
**Base URL:** https://yourdomain.freshdesk.com/api/v2  
**Documentation:** https://developers.freshdesk.com/api/

freshdesk SLA Policies API is one of 17 APIs that [freshdesk](https://apis.io/providers/freshdesk/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. Tagged areas include SLA Policies. The published artifact set on APIs.io includes an OpenAPI specification and API documentation.

Manage service level agreement policies for ticket response and resolution times.

## Machine-readable artifacts (3)

- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/freshdesk/refs/heads/main/openapi/freshdesk-sla-policies-api-openapi.yml
- **Documentation** — https://developers.freshdesk.com/api/
- **GraphQL** — https://raw.githubusercontent.com/api-evangelist/freshdesk/refs/heads/main/graphql/freshdesk-graphql.md

## Other freshdesk APIs (12)

- [Freshdesk Webhook API](https://apis.io/apis/freshdesk/webhook-api/)
- [Freshdesk App SDK](https://apis.io/apis/freshdesk/app-sdk/)
- [freshdesk Agents API](https://apis.io/apis/freshdesk/freshdesk-agents-api/)
- [freshdesk Business Hours API](https://apis.io/apis/freshdesk/freshdesk-business-hours-api/)
- [freshdesk Companies API](https://apis.io/apis/freshdesk/freshdesk-companies-api/)
- [freshdesk Contacts API](https://apis.io/apis/freshdesk/freshdesk-contacts-api/)
- [freshdesk Conversations API](https://apis.io/apis/freshdesk/freshdesk-conversations-api/)
- [freshdesk Email Configs API](https://apis.io/apis/freshdesk/freshdesk-email-configs-api/)
- [freshdesk Groups API](https://apis.io/apis/freshdesk/freshdesk-groups-api/)
- [freshdesk Products API](https://apis.io/apis/freshdesk/freshdesk-products-api/)
- [freshdesk Roles API](https://apis.io/apis/freshdesk/freshdesk-roles-api/)
- [freshdesk Satisfaction Ratings API](https://apis.io/apis/freshdesk/freshdesk-satisfaction-ratings-api/)

## Tags

SLA Policies

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/freshdesk/freshdesk-sla-policies-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/freshdesk/.