# dotsy Support API

**Canonical:** https://apis.io/apis/dotsy-ai/dotsy-ai-support-api/  
**Provider:** dotsy — https://apis.io/providers/dotsy-ai/  
**Base URL:** https://api.dotsy.ai  
**Documentation:** https://api.dotsy.ai/docs

dotsy Support API is one of 16 APIs that [dotsy](https://apis.io/providers/dotsy-ai/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. This API exposes 6 JSON Schema definitions. Tagged areas include Support. The published artifact set on APIs.io includes an OpenAPI specification and 6 JSON Schemas.

Bug reports and the support inbox. This is rolling out.

## Operations (32)

| Method | Path | Summary |
|---|---|---|
| POST | `/api/v1/support/reports` | Report a bug to dotsy |
| GET | `/api/v1/support/mine` | List your dotsy reports |
| GET | `/api/v1/support/mine/{id}` | Read one of your dotsy reports |
| POST | `/api/v1/support/mine/{id}/messages` | Reply to one of your dotsy reports |
| POST | `/api/v1/support/attachments` | Upload an image for a bug report |
| GET | `/api/v1/support/mine/{id}/files/{fileId}` | Download an image from one of your reports |
| GET | `/api/v1/sites/{slug}/support/tickets/{id}/files/{fileId}` | Download an image from an inbox ticket |
| POST | `/api/v1/sites/{slug}/support/tickets` | File a monitor bug ticket |
| GET | `/api/v1/sites/{slug}/support/tickets` | List tickets in a site inbox |
| PATCH | `/api/v1/sites/{slug}/support/tickets` | Update up to 50 inbox tickets |
| GET | `/api/v1/sites/{slug}/support/tickets/{id}` | Read one inbox ticket |
| PATCH | `/api/v1/sites/{slug}/support/tickets/{id}` | Update one inbox ticket |
| POST | `/api/v1/sites/{slug}/support/tickets/{id}/messages` | Reply on an inbox ticket |
| POST | `/api/v1/sites/{slug}/support/tickets/{id}/messages/{mid}/approve` | Approve a draft reply |
| POST | `/api/v1/support/conversations` | Ask the support assistant |
| GET | `/api/v1/support/conversations/{id}` | Read one support conversation |
| POST | `/api/v1/support/conversations/{id}/messages` | Send a message to the support assistant |
| POST | `/api/v1/support/conversations/{id}/leave` | Leave a message for the team |
| POST | `/api/v1/support/conversations/{id}/helpful` | Say whether the answer helped |
| GET | `/api/v1/sites/{slug}/support/snippets` | List support snippets |
| POST | `/api/v1/sites/{slug}/support/snippets` | Add a support snippet |
| PATCH | `/api/v1/sites/{slug}/support/snippets/{id}` | Update a support snippet |
| DELETE | `/api/v1/sites/{slug}/support/snippets/{id}` | Delete a support snippet |
| POST | `/api/v1/sites/{slug}/support/snippets/import` | Import support snippets from CSV |
| GET | `/api/v1/sites/{slug}/support/snippets/export` | Download support snippets as CSV |
| GET | `/api/v1/sites/{slug}/support/knowledge` | Count support knowledge sources |
| GET | `/api/v1/sites/{slug}/support/knowledge/search` | Search support knowledge |
| GET | `/api/v1/sites/{slug}/support/knowledge/prefix` | Read the assistant's full-context knowledge |
| POST | `/api/v1/sites/{slug}/support/knowledge/test` | Try a question against support knowledge |
| POST | `/api/v1/dashboard/client-errors` | Record a browser error from the dashboard |
| GET | `/api/v1/admin/signals` | List bug-monitor candidates |
| POST | `/api/v1/admin/monitor/checkin` | Record a bug-monitor check-in |

## Machine-readable artifacts (7)

- **OpenAPI** — https://artifacts.apis.io/dotsy-ai/openapi/dotsy-ai-support-api-openapi.yml
- **JSONSchema** — https://artifacts.apis.io/dotsy-ai/json-schema/dotsy-ai-site-schema.json
- **JSONSchema** — https://artifacts.apis.io/dotsy-ai/json-schema/dotsy-ai-route-schema.json
- **JSONSchema** — https://artifacts.apis.io/dotsy-ai/json-schema/dotsy-ai-draft-status-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/dotsy-ai/json-schema/dotsy-ai-route-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/dotsy-ai/json-schema/dotsy-ai-search-performance-schema.json
- **JSONSchema** — https://artifacts.apis.io/dotsy-ai/json-schema/dotsy-ai-import-site-request-schema.json

## Other dotsy APIs (12)

- [dotsy Account API](https://apis.io/apis/dotsy-ai/dotsy-ai-account-api/)
- [dotsy Assets API](https://apis.io/apis/dotsy-ai/dotsy-ai-assets-api/)
- [dotsy Brief API](https://apis.io/apis/dotsy-ai/dotsy-ai-brief-api/)
- [dotsy Collections API](https://apis.io/apis/dotsy-ai/dotsy-ai-collections-api/)
- [dotsy Content API](https://apis.io/apis/dotsy-ai/dotsy-ai-content-api/)
- [dotsy Domains API](https://apis.io/apis/dotsy-ai/dotsy-ai-domains-api/)
- [dotsy Draft & publish API](https://apis.io/apis/dotsy-ai/dotsy-ai-draft-publish-api/)
- [dotsy Forms API](https://apis.io/apis/dotsy-ai/dotsy-ai-forms-api/)
- [dotsy Guest API](https://apis.io/apis/dotsy-ai/dotsy-ai-guest-api/)
- [dotsy Import API](https://apis.io/apis/dotsy-ai/dotsy-ai-import-api/)
- [dotsy Jobs API](https://apis.io/apis/dotsy-ai/dotsy-ai-jobs-api/)
- [dotsy Members API](https://apis.io/apis/dotsy-ai/dotsy-ai-members-api/)

## Tags

Support

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/dotsy-ai/dotsy-ai-support-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/dotsy-ai/.