# Dotdigital CPaaS API

**Canonical:** https://apis.io/apis/dotdigital/dotdigital-cpaas-api/  
**Provider:** Dotdigital — https://apis.io/providers/dotdigital/  
**Base URL:** https://r1-api.dotdigital.com/cpaas  
**Documentation:** https://marketing.developer.dotdigital.com/reference/omnichannel-api

Dotdigital CPaaS API is one of 4 APIs that [Dotdigital](https://apis.io/providers/dotdigital/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. Tagged areas include SMS, MMS, WhatsApp, Push Notifications, and Omnichannel. The published artifact set on APIs.io includes API documentation and an OpenAPI specification.

The Communications Platform as a Service estate under /cpaas — omnichannel outbound and inbound messaging across SMS, MMS, WhatsApp, push, Facebook Messenger and app messaging, plus chat, conversations, sessions, profiles, message rules, message history, phone number validation, content, templates, analytics and the webhook registration service.

## Machine-readable artifacts (20)

- **Documentation** — https://marketing.developer.dotdigital.com/reference/omnichannel-api
- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/openapi/dotdigital-omnichannel-openapi.yml
- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/openapi/dotdigital-cpaas-openapi.yml
- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/openapi/dotdigital-whatsapp-channel-openapi.yml
- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/openapi/dotdigital-message-rules-openapi.yml
- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/openapi/dotdigital-message-history-openapi.yml
- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/openapi/dotdigital-phone-number-validation-openapi.yml
- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/openapi/dotdigital-profile-openapi.yml
- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/openapi/dotdigital-session-openapi.yml
- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/openapi/dotdigital-chat-openapi.yml
- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/openapi/dotdigital-chat-config-openapi.yml
- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/openapi/dotdigital-chat-message-openapi.yml
- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/openapi/dotdigital-chat-presence-openapi.yml
- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/openapi/dotdigital-conversation-openapi.yml
- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/openapi/dotdigital-conversation-message-openapi.yml
- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/openapi/dotdigital-content-openapi.yml
- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/openapi/dotdigital-templates-openapi.yml
- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/openapi/dotdigital-analytics-openapi.yml
- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/openapi/dotdigital-webhook-openapi.yml
- **Overlay** — https://raw.githubusercontent.com/api-evangelist/dotdigital/refs/heads/main/overlays/dotdigital-omnichannel-overlay.yaml

## Other Dotdigital APIs (3)

- [Dotdigital v2 API](https://apis.io/apis/dotdigital/dotdigital-v2-api/)
- [Dotdigital v3 API](https://apis.io/apis/dotdigital/dotdigital-v3-api/)
- [Dotdigital Marketing Developer Hub MCP Server](https://apis.io/apis/dotdigital/dotdigital-marketing-developer-hub-mcp-server/)

## Tags

SMS, MMS, WhatsApp, Push Notifications, Omnichannel, Messaging, Chat, Webhook

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/dotdigital/dotdigital-cpaas-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/dotdigital/.