# Dispatch Tickets API

**Canonical:** https://apis.io/apis/dispatchtickets-com/dispatchtickets-com-api/  
**Provider:** Dispatch Tickets — https://apis.io/providers/dispatchtickets-com/  
**Base URL:** https://api.dispatchtickets.com  
**Documentation:** https://dispatchtickets.com/docs/api-only

Dispatch Tickets API is one of 2 APIs that [Dispatch Tickets](https://apis.io/providers/dispatchtickets-com/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. This API exposes 6 JSON Schema definitions. The published artifact set on APIs.io includes an OpenAPI specification and 6 JSON Schemas.

Dispatch Tickets API as documented publicly: 44 operations. Contract generated from the documentation by API Evangelist (2026-11-05); not the provider's own document.

## Operations (44)

| Method | Path | Summary |
|---|---|---|
| GET | `/brands/{id}/tickets` | Core endpoints GET /brands/:id/tickets List tickets |
| POST | `/brands/{id}/tickets` | Core endpoints POST /brands/:id/tickets Create a ticket |
| GET | `/brands/{id}/tickets/{id}` | Core endpoints GET /brands/:id/tickets/:id Get ticket details |
| POST | `/brands/{id}/tickets/{id}/comments` | Core endpoints POST /brands/:id/tickets/:id/comments Add a comment |
| POST | `/brands/{id}/webhooks` | Core endpoints POST /brands/:id/webhooks Subscribe to events |
| GET | `/v1/accounts/me/stats` | Cross-Client Comparison |
| POST | `/v1/auth/logout` | Authentication - Dispatch Tickets |
| POST | `/v1/auth/magic-link` | Authentication - Dispatch Tickets |
| POST | `/v1/auth/members/invite` | Invite the Team |
| DELETE | `/v1/auth/members/mem_xxx` | Remove Member |
| PATCH | `/v1/auth/members/mem_xxx` | Update Member Access |
| GET | `/v1/auth/session` | Authentication - Dispatch Tickets |
| POST | `/v1/auth/verify` | Authentication - Dispatch Tickets |
| GET | `/v1/brands` | GET /v1/brands |
| POST | `/v1/brands` | Create Brand |
| GET | `/v1/brands/{brandid}/customers` | List Customers |
| GET | `/v1/brands/{brandid}/customers/{id}` | Get Customer |
| GET | `/v1/brands/{brandid}/customers/{id}/tickets` | Get Customer Tickets |
| GET | `/v1/brands/{brandid}/tickets` | List Tickets |
| GET | `/v1/brands/{brandid}/tickets/{id}` | Get Ticket |
| PATCH | `/v1/brands/{brandid}/tickets/{id}` | Update Ticket |
| POST | `/v1/brands/{brandid}/tickets/{id}/close` | Close Ticket |
| GET | `/v1/brands/{brandid}/tickets/{ticketid}/comments` | List Comments |
| POST | `/v1/brands/{brandid}/tickets/{ticketid}/comments` | Add Comment |
| GET | `/v1/brands/{id}` | Get Brand |
| POST | `/v1/brands/ws_abc123/chat/identity-token` | POST /v1/brands/ws_abc123/chat/identity-token |
| POST | `/v1/brands/ws_abc123/webhooks` | POST /v1/brands/ws_abc123/webhooks |
| GET | `/v1/brands/ws_abc123/webhooks/whk_xyz789/deliveries` | GET /v1/brands/ws_abc123/webhooks/whk_xyz789/deliveries |
| GET | `/v1/feature-requests` | List & Filter Requests |
| POST | `/v1/feature-requests` | Create Feature Request |
| POST | `/v1/feature-requests/fr_xxx/vote` | Vote on Request |
| POST | `/v1/forms/${formToken}` | POST /v1/forms/${formToken} |
| POST | `/v1/forms/ft_xxxxx` | POST /v1/forms/ft_xxxxx |
| GET | `/v1/portal/tickets` | GET /v1/portal/tickets |
| PUT | `/v1/routing/config` | Fallback Rules |
| POST | `/v1/tickets/route` | Route Tickets by ZIP |
| POST | `/v1/workspaces` | Create a Workspace |
| PATCH | `/v1/workspaces/ws_xxx` | Configure Branding |
| POST | `/v1/workspaces/ws_xxx/domains` | Set Up Email Domain |
| POST | `/v1/workspaces/ws_xxx/domains/dom_xxx/verify` | Verify & Activate |
| GET | `/v1/workspaces/ws_xxx/stats` | Get Ticket Statistics |
| POST | `/v1/workspaces/ws_xxx/tickets` | Create Ticket with Order Context |
| PATCH | `/v1/workspaces/ws_xxx/tickets/tkt_xxx` | Update Status via Webhook |
| POST | `/v1/workspaces/ws_xxx/webhooks` | Listen for Status Changes |

## Machine-readable artifacts (7)

- **OpenAPI** — https://artifacts.apis.io/dispatchtickets-com/openapi/_ae-authored/dispatchtickets-com-openapi-generated.yml
- **JSONSchema** — https://artifacts.apis.io/dispatchtickets-com/json-schema/dispatchtickets-com-post-v1-workspaces-ws-xxx-tickets-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/dispatchtickets-com/json-schema/dispatchtickets-com-get-v1-workspaces-ws-xxx-stats-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/dispatchtickets-com/json-schema/dispatchtickets-com-put-v1-routing-config-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/dispatchtickets-com/json-schema/dispatchtickets-com-get-v1-brands-brandid-tickets-id-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/dispatchtickets-com/json-schema/dispatchtickets-com-get-v1-brands-brandid-tickets-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/dispatchtickets-com/json-schema/dispatchtickets-com-get-v1-feature-requests-response-schema.json

## Other Dispatch Tickets APIs (1)

- [Dispatch Tickets API](https://apis.io/apis/dispatchtickets-com/dispatch-tickets-api/)

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/dispatchtickets-com/dispatchtickets-com-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/dispatchtickets-com/.