# CM.com Tickets API

**Canonical:** https://apis.io/apis/cm-com/cm-com-tickets-api/  
**Provider:** CM.com — https://apis.io/providers/cm-com/  
**Base URL:** https://api.cm.com  
**Documentation:** https://docs.cm.com/conversational-ai/v1/api-reference

CM.com Tickets API is one of 167 APIs that [CM.com](https://apis.io/providers/cm-com/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. This API exposes 144 JSON Schema definitions. Tagged areas include Ticketing. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and 144 JSON Schemas.

Ticket management and lookup

## Operations (12)

| Method | Path | Summary |
|---|---|---|
| POST | `/entrance/v1.0/organisations/{organisationUuid}/tickets` | Create a ticket |
| GET | `/entrance/v1.0/organisations/{organisationUuid}/tickets` | List tickets with pagination |
| GET | `/entrance/v1.0/organisations/{organisationUuid}/tickets/{ticketUuid}` | Get a ticket by UUID |
| PATCH | `/entrance/v1.0/organisations/{organisationUuid}/tickets/{ticketUuid}` | Update a ticket |
| DELETE | `/entrance/v1.0/organisations/{organisationUuid}/tickets/{ticketUuid}` | Delete a ticket |
| GET | `/entrance/v1.0/organisations/{organisationUuid}/tickets/orders/{orderId}` | List tickets by order ID |
| POST | `/entrance/v2.0/organisations/{organisationUuid}/tickets` | Create a ticket |
| GET | `/entrance/v2.0/organisations/{organisationUuid}/tickets` | List tickets with pagination |
| GET | `/entrance/v2.0/organisations/{organisationUuid}/tickets/{ticketUuid}` | Get a ticket by UUID |
| PATCH | `/entrance/v2.0/organisations/{organisationUuid}/tickets/{ticketUuid}` | Update a ticket |
| DELETE | `/entrance/v2.0/organisations/{organisationUuid}/tickets/{ticketUuid}` | Delete a ticket |
| GET | `/entrance/v2.0/organisations/{organisationUuid}/tickets/orders/{orderId}` | List tickets by order ID |

## Machine-readable artifacts (198)

- **OpenAPI** — https://artifacts.apis.io/cm-com/openapi/cm-com-tickets-api-openapi.yml
- **Documentation** — https://docs.cm.com/conversational-ai/v1/api-reference
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-health-response-schema.json
- **Documentation** — https://docs.cm.com/conversational-router/v1/api-reference
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-connect-custom-schema.json
- **Documentation** — https://docs.cm.com/conversational-router/v2/api-reference
- **Documentation** — https://docs.cm.com/customer-engagement/v1/api-reference
- **Documentation** — https://docs.cm.com/email-gateway-api/v1/api-reference
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-gateway-gateway-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-configuration-email-inbound-webhook-update-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-configuration-email-inbound-webhook-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-suppression-email-unsubscribe-filters-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-configuration-email-inbound-webhook-controller-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-suppression-unsubscribe-request-dto-schema.json
- **Documentation** — https://docs.cm.com/halo/analytics/v1/api-reference
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-conversation-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-create-feedback-score-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-feedback-score-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-conversations-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-conversation-item-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-metrics-data-schema.json
- **Documentation** — https://docs.cm.com/halo/core/v1/api-reference
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-handover-input-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-profile-view-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-culture-view-schema.json
- **Documentation** — https://docs.cm.com/live/entrance-management/v1/api-reference
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-rule-dto-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-rule-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-create-rule-dto-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-update-rule-dto-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-ticket-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-create-ticket-dto-schema.json
- **Documentation** — https://docs.cm.com/live/entrance-management/v2/api-reference
- **Documentation** — https://docs.cm.com/live/event-apps/v1/api-reference
- **Documentation** — https://docs.cm.com/live/event-ticketing/v1/api-reference
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-handler-view-customer-product-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-handler-view-event-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-event-create-event-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-handler-product-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-handler-view-order-response-schema.json
- …and 158 more, listed in full on the page.

## Other CM.com APIs (12)

- [CM.com Add Contact API](https://apis.io/apis/cm-com/cm-com-addcontact-api/)
- [CM.com Analytics API](https://apis.io/apis/cm-com/cm-com-analytics-api/)
- [CM.com Analytics - Filter Presets API](https://apis.io/apis/cm-com/cm-com-analytics-filter-presets-api/)
- [CM.com Analytics - Report Subscriptions API](https://apis.io/apis/cm-com/cm-com-analytics-report-subscriptions-api/)
- [CM.com API Settings API](https://apis.io/apis/cm-com/cm-com-apisettings-api/)
- [CM.com Apple Business Chat API](https://apis.io/apis/cm-com/cm-com-applebusinesschat-api/)
- [CM.com Archive API](https://apis.io/apis/cm-com/cm-com-archive-api/)
- [CM.com Auth API](https://apis.io/apis/cm-com/cm-com-auth-api/)
- [CM.com Authentication API](https://apis.io/apis/cm-com/cm-com-authentication-api/)
- [CM.com Authorization API](https://apis.io/apis/cm-com/cm-com-authorization-api/)
- [CM.com Bancontact API](https://apis.io/apis/cm-com/cm-com-bancontact-api/)
- [CM.com Bank Transfer API](https://apis.io/apis/cm-com/cm-com-banktransfer-api/)

## Tags

Ticketing

---

Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/cm-com/cm-com-tickets-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/cm-com/.