# CM.com Channels API

**Canonical:** https://apis.io/apis/cm-com/cm-com-channels-api/  
**Provider:** CM.com — https://apis.io/providers/cm-com/  
**Base URL:** https://api.cm.com  
**Documentation:** https://docs.cm.com/conversational-ai/v1/api-reference

CM.com Channels API is one of 167 APIs that [CM.com](https://apis.io/providers/cm-com/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. This API exposes 144 JSON Schema definitions. Tagged areas include Channels. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and 144 JSON Schemas.

The Channels API from CM.com — 23 operation(s) for channels.

## Operations (25)

| Method | Path | Summary |
|---|---|---|
| GET | `/events/{event_id}/channels` | List channels |
| POST | `/channels/v1/accounts/{accountId}/channels/meta/loginforbusiness/attempt` | Processes a Meta Login for Business attempt |
| POST | `/channels/v1/accounts/{accountId}/channels/meta/loginforbusiness/attempt/dialogresult` | Processes a Meta Login for Business attempt's dialog result |
| GET | `/channels/v1/accounts/{accountId}/channels/access` | Verifies the read capabilities asynchronous |
| GET | `/channels/v1/accounts/{accountId}/channels/ottmetrics/year/{year}/month/{month}` | Gets the monthly ott metrics asynchronous |
| GET | `/channels/v1/accounts/{accountId}/channels/overview` | Get a channel request overview |
| GET | `/channels/v1/accounts/{accountId}/channels/conversationalprofiles` | Get all conversational profiles |
| GET | `/channels/v1/accounts/{accountId}/channels` | Gets the channels asynchronous |
| GET | `/channels/v1/accounts/{accountId}/channels/{channelId}` | Gets the channel asynchronous |
| GET | `/channels/v1/accounts/{accountId}/channels/{channelId}/events/updates` | Get a Channel's UPDATE events |
| GET | `/channels/v1/accounts/{accountId}/channels/requests` | Gets the channel requests asynchronous |
| POST | `/channels/v1/accounts/{accountId}/channels/requests` | Adds the channel request asynchronous |
| GET | `/channels/v1/accounts/{accountId}/channels/requests/{channelRequestId}` | Gets the channel request asynchronous |
| GET | `/channels/v1/accounts/{accountId}/channels/types` | Gets all channel types |
| GET | `/channels/v1/accounts/{accountId}/channels/types/{channelTypeId}` | Gets a channel type |
| GET | `/channels/v1/accounts/{accountId}/channels/types/{channelTypeId}/categories` | Gets channel type categories |
| GET | `/channels/v1/accounts/{accountId}/channels/types/{channelTypeId}/categories/{channelCategoryId}` | Gets a channel type category |
| GET | `/channels/v1/accounts/{accountId}/channels/types/{channelTypeId}/requestform` | Gets the channel request form asynchronous |
| GET | `/channels/v1/accounts/{accountId}/channels/{channelId}/customrequestform` | Get a channel's custom request form |
| GET | `/channels/v1/accounts/{accountId}/channels/{channelId}/customrequestform/forminput` | Get a channel's custom request form input |
| PUT | `/channels/v1/accounts/{accountId}/channels/{channelId}/customrequestform/forminput` | Add input to the channel's custom request form |
| POST | `/channels/v1/accounts/{accountId}/channels/notification/{channelTypeId}` | Handles the demo account channel request asynchronous |
| GET | `/messages/v1/accounts/{accountId}/messagechannels` | Gets available channels |
| GET | `/messages/v1/accounts/{accountId}/channels` | Gets available channels |
| GET | `/clients/{kid}/channels` | Get configured channels |

## Machine-readable artifacts (198)

- **OpenAPI** — https://artifacts.apis.io/cm-com/openapi/cm-com-channels-api-openapi.yml
- **Documentation** — https://docs.cm.com/conversational-ai/v1/api-reference
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-health-response-schema.json
- **Documentation** — https://docs.cm.com/conversational-router/v1/api-reference
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-connect-custom-schema.json
- **Documentation** — https://docs.cm.com/conversational-router/v2/api-reference
- **Documentation** — https://docs.cm.com/customer-engagement/v1/api-reference
- **Documentation** — https://docs.cm.com/email-gateway-api/v1/api-reference
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-gateway-gateway-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-configuration-email-inbound-webhook-update-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-configuration-email-inbound-webhook-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-suppression-email-unsubscribe-filters-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-configuration-email-inbound-webhook-controller-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-suppression-unsubscribe-request-dto-schema.json
- **Documentation** — https://docs.cm.com/halo/analytics/v1/api-reference
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-conversation-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-create-feedback-score-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-feedback-score-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-conversations-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-conversation-item-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-metrics-data-schema.json
- **Documentation** — https://docs.cm.com/halo/core/v1/api-reference
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-handover-input-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-profile-view-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-culture-view-schema.json
- **Documentation** — https://docs.cm.com/live/entrance-management/v1/api-reference
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-rule-dto-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-rule-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-create-rule-dto-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-update-rule-dto-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-ticket-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-create-ticket-dto-schema.json
- **Documentation** — https://docs.cm.com/live/entrance-management/v2/api-reference
- **Documentation** — https://docs.cm.com/live/event-apps/v1/api-reference
- **Documentation** — https://docs.cm.com/live/event-ticketing/v1/api-reference
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-handler-view-customer-product-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-handler-view-event-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-event-create-event-request-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-handler-product-response-schema.json
- **JSONSchema** — https://artifacts.apis.io/cm-com/json-schema/cm-com-handler-view-order-response-schema.json
- …and 158 more, listed in full on the page.

## Other CM.com APIs (12)

- [CM.com Add Contact API](https://apis.io/apis/cm-com/cm-com-addcontact-api/)
- [CM.com Analytics API](https://apis.io/apis/cm-com/cm-com-analytics-api/)
- [CM.com Analytics - Filter Presets API](https://apis.io/apis/cm-com/cm-com-analytics-filter-presets-api/)
- [CM.com Analytics - Report Subscriptions API](https://apis.io/apis/cm-com/cm-com-analytics-report-subscriptions-api/)
- [CM.com API Settings API](https://apis.io/apis/cm-com/cm-com-apisettings-api/)
- [CM.com Apple Business Chat API](https://apis.io/apis/cm-com/cm-com-applebusinesschat-api/)
- [CM.com Archive API](https://apis.io/apis/cm-com/cm-com-archive-api/)
- [CM.com Auth API](https://apis.io/apis/cm-com/cm-com-auth-api/)
- [CM.com Authentication API](https://apis.io/apis/cm-com/cm-com-authentication-api/)
- [CM.com Authorization API](https://apis.io/apis/cm-com/cm-com-authorization-api/)
- [CM.com Bancontact API](https://apis.io/apis/cm-com/cm-com-bancontact-api/)
- [CM.com Bank Transfer API](https://apis.io/apis/cm-com/cm-com-banktransfer-api/)

## Tags

Channels

---

Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/cm-com/cm-com-channels-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/cm-com/.