# Cielo Chargeback API

**Canonical:** https://apis.io/apis/cielo/cielo-chargeback-api/  
**Provider:** Cielo — https://apis.io/providers/cielo/  
**Base URL:** https://api-internet.cielo.com.br  
**Documentation:** https://developercielo.github.io/manual/api-chargeback-2-0

Cielo Chargeback API is one of 13 APIs that [Cielo](https://apis.io/providers/cielo/) publishes on the [APIs.io](https://apis.io/) network. Tagged areas include Chargeback, Disputes, Authentication, and mTLS. The published artifact set on APIs.io includes API documentation.

The Cielo Chargeback API gives merchants programmatic access to dispute lifecycle management. It uses OAuth 2.0 Client Credentials plus mTLS against the cielo-chargeback-sys-external service. Endpoints include paginated queries for pending and treated disputes, lifecycle searches by case ID, accept and refuse actions, and downloading both merchant support documents and issuer-uploaded evidence by establishment number and chargeback ID.

## Machine-readable artifacts (2)

- **Documentation** — https://developercielo.github.io/manual/api-chargeback-2-0
- **Sandbox** — https://apihml-internet.cielo.com.br/cielo-chargeback-sys-sandbox/chargeback/v1/

## Other Cielo APIs (12)

- [Cielo E-commerce API](https://apis.io/apis/cielo/cielo-ecommerce-api/)
- [Cielo 3DS 2.2 Authentication API](https://apis.io/apis/cielo/cielo-3ds-api/)
- [Cielo Pix API](https://apis.io/apis/cielo/cielo-pix-api/)
- [Cielo Payment Link API](https://apis.io/apis/cielo/cielo-payment-link-api/)
- [Cielo Checkout API](https://apis.io/apis/cielo/cielo-checkout-api/)
- [Cielo Refunds API](https://apis.io/apis/cielo/cielo-refunds-api/)
- [Cielo Conciliador API](https://apis.io/apis/cielo/cielo-conciliador-api/)
- [Cielo Promo API](https://apis.io/apis/cielo/cielo-promo-api/)
- [Cielo LIO Remote Integration API](https://apis.io/apis/cielo/cielo-lio-remote-api/)
- [Cielo BIN Query API](https://apis.io/apis/cielo/cielo-bin-query-api/)
- [Cielo E-Wallets API](https://apis.io/apis/cielo/cielo-e-wallets-api/)
- [Cielo Tap on Phone](https://apis.io/apis/cielo/cielo-tap-on-phone/)

## Tags

Chargeback, Disputes, Authentication, mTLS

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/cielo/cielo-chargeback-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/cielo/.