# Bright Pattern Multichannel Call Recordings API

**Canonical:** https://apis.io/apis/bright-pattern/bright-pattern-multichannel-call-recordings-api/  
**Provider:** Bright Pattern — https://apis.io/providers/bright-pattern/  
**Base URL:** https://{tenant}.brightpattern.com/configapi/v2  
**Documentation:** https://help.brightpattern.com/latest:Api

Bright Pattern Multichannel Call Recordings API is one of 14 APIs that [Bright Pattern](https://apis.io/providers/bright-pattern/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. Tagged areas include Multichannel Call Recordings. The published artifact set on APIs.io includes an OpenAPI specification.

These methods are used to extract individual segments of multichannel call recordings (i.e., recordings where voice of each paricipating party is recorded into a separate audio file). The Get Multichannel Recording Structure method should be used first to obtain the Interaction IDs, Party IDs, and optionally segments, to be used in the subsequent Get Multichannel Recording Segment Audio File requests. Segments of multichannel recordings are available for export immediately upon call termination. Segments of multichannel recordings are exported in uncompressed PCM format for maximun speech quality. Note that because of the large size of multichannel PCM recording files, they are typically stored in the system for a limited amount of time. Check with your service provider about your limits, and consider overnight export of selected recordings for the previous working day.

## Machine-readable artifacts (12)

- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/bright-pattern/refs/heads/main/openapi/bright-pattern-multichannel-call-recordings-api-openapi.yml
- **Postman** — https://documenter.getpostman.com/view/6711197/S1EUtanN
- **Postman** — https://documenter.getpostman.com/view/8336025/SVYwJbLw
- **Postman** — https://documenter.getpostman.com/view/8336025/2sB3WmV3UC
- **Postman** — https://documenter.getpostman.com/view/8336025/2sA3Qy5U4z
- **Postman** — https://documenter.getpostman.com/view/6735878/T1DtdFDu
- **Postman** — https://documenter.getpostman.com/view/31590362/2sA3XTfLhk
- **Postman** — https://documenter.getpostman.com/view/6711197/S1ETRbny
- **Postman** — https://documenter.getpostman.com/view/6711197/S1EUtb1f
- **Postman** — https://documenter.getpostman.com/view/6735878/T1DwbtSk
- **Postman** — https://documenter.getpostman.com/view/6735878/TzXwFJFP
- **Postman** — https://documenter.getpostman.com/view/6735877/T1LHGpBY

## Other Bright Pattern APIs (12)

- [Bright Pattern Authentication API](https://apis.io/apis/bright-pattern/bright-pattern-authentication-api/)
- [Bright Pattern Calling List API](https://apis.io/apis/bright-pattern/bright-pattern-calling-list-api/)
- [Bright Pattern Campaigns API](https://apis.io/apis/bright-pattern/bright-pattern-campaigns-api/)
- [Bright Pattern DNC Lists API](https://apis.io/apis/bright-pattern/bright-pattern-dnc-lists-api/)
- [Bright Pattern Do Not Call List API](https://apis.io/apis/bright-pattern/bright-pattern-do-not-call-list-api/)
- [Bright Pattern Link Groups API](https://apis.io/apis/bright-pattern/bright-pattern-link-groups-api/)
- [Bright Pattern Lists API](https://apis.io/apis/bright-pattern/bright-pattern-lists-api/)
- [Bright Pattern Methods API](https://apis.io/apis/bright-pattern/bright-pattern-methods-api/)
- [Bright Pattern Phones API](https://apis.io/apis/bright-pattern/bright-pattern-phones-api/)
- [Bright Pattern Regular Call Recordings API](https://apis.io/apis/bright-pattern/bright-pattern-regular-call-recordings-api/)
- [Bright Pattern SMS/MMS Messaging API](https://apis.io/apis/bright-pattern/bright-pattern-sms-mms-messaging-api/)
- [Bright Pattern Task Routing API](https://apis.io/apis/bright-pattern/bright-pattern-task-routing-api/)

## Tags

Multichannel Call Recordings

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/bright-pattern/bright-pattern-multichannel-call-recordings-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/bright-pattern/.