# Avaya Provider Dialogs API

**Canonical:** https://apis.io/apis/avaya/avaya-provider-dialogs-api/  
**Provider:** Avaya — https://apis.io/providers/avaya/  
**Base URL:** https://{region}.api.avayacloud.com  
**Documentation:** https://developers.avayacloud.com/avaya-infinity/reference

Avaya Provider Dialogs API is one of 84 APIs that [Avaya](https://apis.io/providers/avaya/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. Tagged areas include Provider Dialogs. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, an API reference, a getting-started guide, authentication docs, and a changelog.

When a message for a conversation, represented by providerDialogId, is sent, a corresponding engagement and dialog is either created or existing engagement and dialog is utilized. The engagement and dialog in AXP is closed by agents or bots or the system. However in scenarios where provider wants to terminate a conversation, disconnect AXP from participating in the conversation, clean up an inactive conversation or handle any erroneous situation, call this API to terminate the live dialog within AXP.

## Operations (1)

| Method | Path | Summary |
|---|---|---|
| POST | `/accounts/{accountId}/provider-dialogs/{providerDialogId}:disconnect` | Disconnect Dialog |

## Machine-readable artifacts (13)

- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/avaya/refs/heads/main/openapi/avaya-provider-dialogs-api-openapi.yml
- **Documentation** — https://developers.avayacloud.com/avaya-infinity/docs/introduction
- **APIReference** — https://developers.avayacloud.com/avaya-infinity/reference
- **GettingStarted** — https://developers.avayacloud.com/avaya-infinity/docs/quick-start
- **Authentication** — https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
- **ChangeLog** — https://developers.avayacloud.com/avaya-infinity/changelog
- **Webhooks** — https://raw.githubusercontent.com/api-evangelist/avaya/refs/heads/main/asyncapi/avaya-webhooks.yml
- **Documentation** — https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
- **APIReference** — https://developers.avayacloud.com/avaya-experience-platform/reference
- **GettingStarted** — https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
- **Authentication** — https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
- **ChangeLog** — https://developers.avayacloud.com/avaya-experience-platform/changelog
- **Postman** — https://www.postman.com/avaya-axp/avaya-experience-platform

## Other Avaya APIs (12)

- [Avaya Access Token API](https://apis.io/apis/avaya/avaya-access-token-api/)
- [Avaya Account API](https://apis.io/apis/avaya/avaya-account-api/)
- [Avaya Agent Location API](https://apis.io/apis/avaya/avaya-agent-location-api/)
- [Avaya Agent Notes API](https://apis.io/apis/avaya/avaya-agent-notes-api/)
- [Avaya Agents API](https://apis.io/apis/avaya/avaya-agents-api/)
- [Avaya Asynchronous Messages API](https://apis.io/apis/avaya/avaya-asynchronous-messages-api/)
- [Avaya Audit Records API](https://apis.io/apis/avaya/avaya-audit-records-api/)
- [Avaya Available Phone Numbers API](https://apis.io/apis/avaya/avaya-available-phone-numbers-api/)
- [Avaya Avaya Aura Device Services API](https://apis.io/apis/avaya/avaya-avaya-aura-device-services-api/)
- [Avaya Avaya Cloud Office management API](https://apis.io/apis/avaya/avaya-avaya-cloud-office-management-api/)
- [Avaya Avaya Cloud Office SIP Trunks API](https://apis.io/apis/avaya/avaya-avaya-cloud-office-sip-trunks-api/)
- [Avaya Bulk Job API](https://apis.io/apis/avaya/avaya-bulk-job-api/)

## Tags

Provider Dialogs

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/avaya/avaya-provider-dialogs-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/avaya/.