# Avaya Category API

**Canonical:** https://apis.io/apis/avaya/avaya-category-api/  
**Provider:** Avaya — https://apis.io/providers/avaya/  
**Base URL:** https://{region}.api.avayacloud.com  
**Documentation:** https://developers.avayacloud.com/avaya-infinity/reference

Avaya Category API is one of 84 APIs that [Avaya](https://apis.io/providers/avaya/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. Tagged areas include Category. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, an API reference, a getting-started guide, authentication docs, and a changelog.

Routing is implemented by matching the attributes specified on an engagement, either through customer choice or by business logic, against the attributes associated with the members of the pool of available agents.

## Operations (7)

| Method | Path | Summary |
|---|---|---|
| POST | `/accounts/{accountId}/categories` | Create Category |
| GET | `/accounts/{accountId}/categories` | List Categories |
| GET | `/accounts/{accountId}/categories/{categoryId}` | Get Category |
| PUT | `/accounts/{accountId}/categories/{categoryId}` | Update Category |
| DELETE | `/accounts/{accountId}/categories/{categoryId}` | Delete Category |
| POST | `/accounts/{accountId}/categories:bulkCreate` | Bulk Create Categories |
| POST | `/accounts/{accountId}/categories:bulkDelete` | Bulk Delete Categories |

## Machine-readable artifacts (13)

- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/avaya/refs/heads/main/openapi/avaya-category-api-openapi.yml
- **Documentation** — https://developers.avayacloud.com/avaya-infinity/docs/introduction
- **APIReference** — https://developers.avayacloud.com/avaya-infinity/reference
- **GettingStarted** — https://developers.avayacloud.com/avaya-infinity/docs/quick-start
- **Authentication** — https://developers.avayacloud.com/avaya-infinity/docs/how-to-authenticate-with-avaya-infinitytm-apis
- **ChangeLog** — https://developers.avayacloud.com/avaya-infinity/changelog
- **Webhooks** — https://raw.githubusercontent.com/api-evangelist/avaya/refs/heads/main/asyncapi/avaya-webhooks.yml
- **Documentation** — https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started-introduction
- **APIReference** — https://developers.avayacloud.com/avaya-experience-platform/reference
- **GettingStarted** — https://developers.avayacloud.com/avaya-experience-platform/docs/getting-started
- **Authentication** — https://developers.avayacloud.com/avaya-experience-platform/docs/how-to-authenticate-with-axp-apis
- **ChangeLog** — https://developers.avayacloud.com/avaya-experience-platform/changelog
- **Postman** — https://www.postman.com/avaya-axp/avaya-experience-platform

## Other Avaya APIs (12)

- [Avaya Access Token API](https://apis.io/apis/avaya/avaya-access-token-api/)
- [Avaya Account API](https://apis.io/apis/avaya/avaya-account-api/)
- [Avaya Agent Location API](https://apis.io/apis/avaya/avaya-agent-location-api/)
- [Avaya Agent Notes API](https://apis.io/apis/avaya/avaya-agent-notes-api/)
- [Avaya Agents API](https://apis.io/apis/avaya/avaya-agents-api/)
- [Avaya Asynchronous Messages API](https://apis.io/apis/avaya/avaya-asynchronous-messages-api/)
- [Avaya Audit Records API](https://apis.io/apis/avaya/avaya-audit-records-api/)
- [Avaya Available Phone Numbers API](https://apis.io/apis/avaya/avaya-available-phone-numbers-api/)
- [Avaya Avaya Aura Device Services API](https://apis.io/apis/avaya/avaya-avaya-aura-device-services-api/)
- [Avaya Avaya Cloud Office management API](https://apis.io/apis/avaya/avaya-avaya-cloud-office-management-api/)
- [Avaya Avaya Cloud Office SIP Trunks API](https://apis.io/apis/avaya/avaya-avaya-cloud-office-sip-trunks-api/)
- [Avaya Bulk Job API](https://apis.io/apis/avaya/avaya-bulk-job-api/)

## Tags

Category

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/avaya/avaya-category-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/avaya/.