automation-anywhere WorkItems API

openapi: 3.2.0
info:
  title: Automation Anywhere API Task Execution AccessDetails Work Items API
  description: The Automation Anywhere API Task Execution API enables developers to invoke API Tasks — a specialized type of cloud-based bot designed to be called synchronously from external applications like a REST service. The API provides endpoints to list API Task allocations, generate unique execution URLs and tokens, and execute API Tasks in real time. API Tasks execute on cloud infrastructure without requiring local Bot Runner devices, and are designed for low latency with near-real-time response rates. The execution URL and authorization token are short-lived and must be refreshed periodically to prevent authorization failures.
  version: '2019'
  contact:
    name: Automation Anywhere Support
    url: https://support.automationanywhere.com
  termsOfService: https://www.automationanywhere.com/terms-of-service
servers:
- url: https://{controlRoomUrl}/orchestrator/v1/hotbot
  description: Automation Anywhere API Task Orchestrator
  variables:
    controlRoomUrl:
      default: your-control-room.automationanywhere.com
      description: Your Control Room hostname
security:
- bearerAuth: []
- xAuthorization: []
tags:
- name: WorkItems
  description: Add, update, and manage individual work items within queues
paths:
  /queues/{id}/workitems/{workItemId}:
    put:
      operationId: updateWorkItem
      summary: Update a work item
      description: Updates the status, result, or JSON data payload of an existing work item in the queue. Used by bots and administrators to mark work items as complete, failed, or deferred, and to store processing results.
      tags:
      - WorkItems
      parameters:
      - $ref: '#/components/parameters/QueueIdParam'
      - $ref: '#/components/parameters/WorkItemIdParam'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/UpdateWorkItemRequest'
      responses:
        '200':
          description: Work item updated successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/WorkItem'
        '400':
          description: Bad request
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Authentication required
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Queue or work item not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
  /queues/{id}/file:
    post:
      operationId: createWorkItemsFromFile
      summary: Create work items from a file
      description: Bulk-creates work items in a queue by uploading a CSV or Excel file. Each row in the file becomes a work item mapped to the queue's work item model attributes. This is the recommended approach for high-volume data ingestion into RPA queues.
      tags:
      - WorkItems
      parameters:
      - $ref: '#/components/parameters/QueueIdParam'
      requestBody:
        required: true
        content:
          multipart/form-data:
            schema:
              type: object
              properties:
                file:
                  type: string
                  format: binary
                  description: CSV or Excel file containing work item data rows
      responses:
        '200':
          description: Work items created successfully from file
        '400':
          description: Bad request or invalid file format
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Authentication required
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Queue not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
components:
  schemas:
    Error:
      type: object
      description: Standard error response
      properties:
        code:
          type: string
          description: Error code
        message:
          type: string
          description: Human-readable error description
    WorkItem:
      type: object
      description: A single unit of work in a queue, representing one data record to be processed by a bot
      properties:
        id:
          type: integer
          format: int64
          description: Unique identifier of the work item
        queueId:
          type: integer
          format: int64
          description: ID of the queue this work item belongs to
        json:
          type: object
          description: Key-value map of the work item's data payload matching the queue's work item model attributes
          additionalProperties: true
        status:
          type: string
          description: Current processing status of the work item
          enum:
          - NEW
          - IN_PROGRESS
          - FAILED
          - COMPLETE
          - DEFERRED
        result:
          type: string
          description: Processing result set by the bot upon completion
          enum:
          - SUCCESS
          - FAILURE
        col1:
          type: string
          description: Display column 1 value extracted from the work item data
        col2:
          type: string
          description: Display column 2 value extracted from the work item data
        col3:
          type: string
          description: Display column 3 value extracted from the work item data
        deviceId:
          type: integer
          format: int64
          description: ID of the device that processed this work item
        deviceUserId:
          type: integer
          format: int64
          description: ID of the user account under which the work item was processed
        automationId:
          type: string
          description: Deployment ID of the automation that processed this work item
        startTime:
          type: string
          format: date-time
          description: ISO 8601 timestamp when processing began
        endTime:
          type: string
          format: date-time
          description: ISO 8601 timestamp when processing completed
        comment:
          type: string
          description: Optional comment added during processing
        error:
          type: string
          description: Error message if the work item processing failed
        retryCount:
          type: integer
          description: Number of times this work item has been retried
        deferredUntil:
          type: string
          format: date-time
          description: ISO 8601 timestamp until which this work item is deferred
        createdBy:
          type: integer
          format: int64
          description: ID of the user who created this work item
        createdOn:
          type: string
          format: date-time
          description: ISO 8601 timestamp when the work item was created
        version:
          type: integer
          description: Optimistic locking version number
    UpdateWorkItemRequest:
      type: object
      description: Payload to update a work item's status, result, or data
      required:
      - id
      - queueId
      - version
      properties:
        id:
          type: integer
          format: int64
          description: Unique identifier of the work item to update
        queueId:
          type: integer
          format: int64
          description: ID of the queue containing the work item
        version:
          type: integer
          description: Current optimistic locking version number (must match server value)
        status:
          type: string
          description: New processing status for the work item
          enum:
          - IN_PROGRESS
          - FAILED
          - COMPLETE
          - DEFERRED
        result:
          type: string
          description: Processing result to record on the work item
          enum:
          - SUCCESS
          - FAILURE
        json:
          type: object
          description: Updated data payload for the work item
          additionalProperties: true
  parameters:
    WorkItemIdParam:
      name: workItemId
      in: path
      required: true
      description: Unique numeric identifier of the work item
      schema:
        type: integer
        format: int64
    QueueIdParam:
      name: id
      in: path
      required: true
      description: Unique numeric identifier of the queue
      schema:
        type: integer
        format: int64
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: JWT token obtained from the Authentication API
    xAuthorization:
      type: apiKey
      in: header
      name: X-Authorization
      description: JWT token obtained from the Authentication API
externalDocs:
  description: Automation Anywhere API Task Documentation
  url: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/api-task-real-time-endpoint.html