# 8x8 Agents API

**Canonical:** https://apis.io/apis/8x8/8x8-agents-api/  
**Provider:** 8x8 — https://apis.io/providers/8x8/  
**Base URL:** https://api.8x8.com  
**Documentation:** https://developer.8x8.com/actions-events

8x8 Agents API is one of 71 APIs that [8x8](https://apis.io/providers/8x8/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. Tagged areas include Agents. The published artifact set on APIs.io includes an OpenAPI specification, API documentation, and an API reference.

This API retrieves realtime metrics related to agents for a given queue or group.

## Machine-readable artifacts (12)

- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/8x8/refs/heads/main/openapi/8x8-agents-api-openapi.yml
- **Documentation** — https://developer.8x8.com/actions-events
- **APIReference** — https://developer.8x8.com/actions-events
- **Documentation** — https://developer.8x8.com/administration
- **APIReference** — https://developer.8x8.com/administration
- **Documentation** — https://developer.8x8.com/analytics
- **APIReference** — https://developer.8x8.com/analytics
- **OAuthScopes** — https://raw.githubusercontent.com/api-evangelist/8x8/refs/heads/main/scopes/8x8-scopes.yml
- **Documentation** — https://developer.8x8.com/connect
- **APIReference** — https://developer.8x8.com/connect/reference
- **Documentation** — https://developer.8x8.com/contactcenter
- **APIReference** — https://developer.8x8.com/contactcenter

## Other 8x8 APIs (12)

- [8x8 Event Streaming API](https://apis.io/apis/8x8/8x8-event-streaming/)
- [Jitsi as a Service (JaaS)](https://apis.io/apis/8x8/jitsi-as-a-service/)
- [8x8 CPaaS Voice Webhooks](https://apis.io/apis/8x8/8x8-cpaas-voice-webhooks/)
- [8x8 Addresses API](https://apis.io/apis/8x8/8x8-addresses-api/)
- [8x8 Agent Activity API](https://apis.io/apis/8x8/8x8-agent-activity-api/)
- [8x8 Agent status API](https://apis.io/apis/8x8/8x8-agent-status-api/)
- [8x8 Analytics API](https://apis.io/apis/8x8/8x8-analytics-api/)
- [8x8 Attachments API](https://apis.io/apis/8x8/8x8-attachments-api/)
- [8x8 Audit API](https://apis.io/apis/8x8/8x8-audit-api/)
- [8x8 Authentication API](https://apis.io/apis/8x8/8x8-authentication-api/)
- [8x8 Batch API](https://apis.io/apis/8x8/8x8-batch-api-api/)
- [8x8 Buckets API](https://apis.io/apis/8x8/8x8-buckets-api/)

## Tags

Agents

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/8x8/8x8-agents-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/8x8/.